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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (856 reviews)

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4.80

Based on 856 reviews, last reviewed 22nd Oct 2025

15% increase in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good very happy will defo recommend Very good very happy will defo recommend Reviewed on: 22nd October 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (856)

Easy to understand and quick decision

A very easy to understand process. Clear terms and information and very quick decision. Reviewed on: 22nd August 2025

Reply from Great Western Credit Union Hi Will, Thanks so much for the great feedback! We’re really pleased to hear the process felt easy to follow and that the information was clear. It’s always our goal to make things simple and stress-free, so we’re glad we could help and quickly too! Best wishes, Emily Response date: 29th August 2025

I have no more to add at the moment, apart from a th...

I have no more to add at the moment, apart from a thank u. Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Simon We appreciate you for taking the time to leave a review - and thank you for your support! Regards Robin Response date: 1st September 2025

Lady on the phone was very helpful

Lady on the phone was very helpful Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Colin, Thank you for taking the time to leave such great feedback, I'll be sure to pass this on to our Member Engagement team! Best wishes, Emily Response date: 29th August 2025

Quick and easy process

I recently took out a loan and the process was smooth,easy and very quick. Would definitely recommend them as a lender as the Interest is nowhere near as high as a standard loan from a bank or other provider Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Natalie, Thanks so much for your lovely review! We’re really glad to hear the process felt smooth and quick for you and it’s brilliant to know our rates stood out compared to other lenders. That’s exactly what we’re here for: fair, affordable finance that’s easy to access when you need it. Thanks again for the recommendation, it means a lot! Best wishes, Emily Response date: 22nd August 2025

Great provider.

Used for many years quick reliable service and fair interest rates Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Gavin, It’s always lovely to hear from our long-term members, thank you for sticking with us over the years! We’re really glad to know you’ve found our service reliable and our rates fair. That kind of feedback means a lot to us. We hope to keep supporting you for many more years to come! Best wishes, Emily Response date: 26th August 2025

Was very helpful and was very easy to understand the...

Was very helpful and was very easy to understand the process Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Sam! We're so pleased to know that you found our team helpful our application process easy to understand. Thanks so much for taking the time to leave us such great feedback. Best wishes, Emily Response date: 26th August 2025

Good service.

Good serviceFast processing. Low intrest rate Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Shahul! Thank you so much for taking the time to leave us a review! We're so glad to hear you're pleased with our service and interest rates! Best wishes, Emily Response date: 26th August 2025

The application was easy & understanding I am very p...

The application was easy & understanding I am very pleased I had chosen GWCU Reviewed on: 20th August 2025

Reply from Great Western Credit Union Hi Michael, We’re really glad the application felt clear and easy to follow, and even more pleased to hear you’re happy you chose us. That means a lot. We’re here to make borrowing feel less stressful and more supportive, so it’s lovely to know that came through. We hope we can be here for you again in the future! Best wishes, Emily Response date: 22nd August 2025

Easy, convenient and fast.

Easy, convenient and fast, will surely recommend great Western credit union to others. Excellent service and quick response. Reviewed on: 20th August 2025

Reply from Great Western Credit Union Hi Kenny, Thanks so much for your lovely review! We’re really glad to hear you found the service easy, convenient, and fast. It really means a lot that you’d recommend us to others. We’re so pleased we could help, and we hope to be here for you again in the future! Best wishes, Emily Response date: 22nd August 2025

Great easy application with quick decision

Great easy application with quick decision Reviewed on: 19th August 2025

Reply from Great Western Credit Union Hi Mark, Thanks so much for your feedback! It’s great to hear you found the application process easy and that we were able to get back to you quickly. That’s exactly what we aim for, to be simple, supportive, and stress-free. We’re really glad we could help! Best wishes, Emily Response date: 22nd August 2025

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