Write a review

Go to business site

Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1402 reviews)

View other Great Western Credit Union products

4.81

Based on 1,402 reviews, last reviewed 29th Apr 2026

15% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

It was okay, good customer service It was okay, good customer service Reviewed on: 29th April 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

Visit provider site Read all reviews Write a review

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Great Western Credit Union Loans reviews (1402)

GWCU - Outstanding!!

Exceptional service, never feeling intimidated! Very relatable staff and environment. You feel as though you (the person) matter! Reviewed on: 28th June 2021

Always there to help

They have good customer service if you need help maybe with a loan they can help over the phone or via email I would recommend anyone I know to credit union Reviewed on: 28th June 2021

very helpful

I have been with them for many year's, the staff are very friendly and very helpful, if you need a loan they cater for your need's and talk to you about thing's to make sure you can afford it, the team are alway's on hand if you are having problem's or need to talk or need help not like bank's and you get personal care and get to know the people you are talking to ............ thankyou Reviewed on: 25th June 2021

Simple, friendly, customer focused

I received a warm welcome when I visited the Bristol branch. They are so helpful. This credit union provided interest free loan for NHS front line workers for the appreciation of their great job in the pandemic situation. We are the benefactors of this unique service. Thanks Reviewed on: 24th June 2021

Best lenders I've used

I have bad credit rating but managed to get a £500 loan from these lenders and they are amazing you can have breaks from paying back, and also you can choose how much you pay back a month Reviewed on: 23rd June 2021

Best little (big!) Credit Union in the West!

Professional but friendly and helpful staff. Flexible terms for when things are tough, couldn't recommend Great Western Credit Union enough! Reviewed on: 23rd June 2021

Down to earth approach with geniune care for the community

The office branch of Great Western Credit is just by my doorstep. It looks approachable and professional. I have recently applied loan from them without going into the office and the process is also swift and easy. Communities really need credit unions like this to financially support strengthen the vulnerable groups. Reviewed on: 23rd June 2021

Lenders use incorrect information

Lenders use incorrect information on your credit score, one time they will accept you with debt on credit score another time they won’t accept you because of debt on credit score and use incorrect information, been with them 2 years always paid on time, and the way they handled it with me affected my mental health a lot so no I would not recommend them to anyone. Reviewed on: 23rd June 2021

Compassion in money matters

I was naturally anxious when first contacting GWCU but right from the moment my call was answered I breathed a sigh of relief. My request was treated with compassion, understanding & respect. Followed up over the coming days with total efficiency & all was fully explained in relatable terms no confusing jargon. Since that initial call whenever I have had any questions I’ve always been treated well. Their online presence is excellent and easy to navigate giving peace of mind 24/7. I would recommend them to all. Reviewed on: 23rd June 2021

Customer focussed and empathetic Loan process

The loan application process is straight forward and empathetic towards customers of all backgrounds Reviewed on: 22nd June 2021

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Payday Loan
from Balmoral Financial 0.00 from 0 reviews
Personal Loan
from Everyday Loans 4.85 from 4955 reviews
Loans
from NHS Credit Union 4.95 from 363 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Great Western Credit Union: Loans reviews

15% decrease in 5 star reviews

67% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Great Western Credit Union: Loans now

Great Western Credit Union Loans reviews (1402)

GWCU - Outstanding!!

Always there to help

very helpful

Simple, friendly, customer focused

Best lenders I've used

Best little (big!) Credit Union in the West!

Down to earth approach with geniune care for the community

Lenders use incorrect information

Compassion in money matters

Customer focussed and empathetic Loan process

Review Great Western Credit Union: Loans now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024