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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.8 (1519 reviews)

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4.80

Based on 1,519 reviews, last reviewed 15th May 2026

7% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Thank you Na was good thank you for your help Reviewed on: 15th May 2026

Latest lowest rating:

1

The union has failed to show value of me as a member For the first 2 loans I got in the past all went well. But now the union appears as if I am not trustworthy Reviewed on: 1st May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1519)

Got the money for my car through them ..

Amazing personal service. So quick. They really listened and understood what I was going through by not having a car. They were my only fair option. I wish they did mortgages and credit cards . Friendly service Reviewed on: 22nd June 2021

Very helpful people

Made to feel important and service was very friendly and easy Reviewed on: 22nd June 2021

Always helping customers

I have been a member now for a while now and I have always got support from the team and always helping me Reviewed on: 22nd June 2021

The people's bank

I have been a credit union member for over 15 years. I have always found the service to be fair and excellent customer service from staff. The terms are always reasonable and they make sure you do not borrow more than you can afford. I have not always had the best credit rating but the CU has always worked out a way for me. I always stick to my payments with them as I know their value and how much help they have given me over the years. I am proud to be a member and hope with this new acquisition they carry on thriving. Reviewed on: 22nd June 2021

Always happy to help

I have had a few loans over the years that have help me out off some worrying times and I could not have managed with out there help as no one else could help , they are always happy to help and give great advice . Reviewed on: 22nd June 2021

Great service

Satisfaction right around the board. Good customer service with good experience and respect. Reviewed on: 22nd June 2021

So easy, friendly professional service

All online & through email due to covid, but friendly staff and clear website. Secure access. Reviewed on: 22nd June 2021

Brilliant way to save

I trust Credit Union to help me save, their customer service is compassionate and efficient. Reviewed on: 18th August 2020

Fabulous costumers service

Good services and nice people working in that company Reviewed on: 30th July 2020

Friendly, local service

BCU has a number of local access points across the area it covers which is very useful if travelling or digital access is a problem. But I have to also say it’s website has improved so much over the past months it’s made online interaction much easier too. Reviewed on: 29th July 2020

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