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Great Western Credit Union: Loans reviews

View other Great Western Credit Union products
4.74
Based on 1,736 reviews, last reviewed 26th Jun 2026
71% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Help when needed Easy enough to apply. Helpful when needed Reviewed on: 26th June 2026
Tammi w's avatar
Tammi w

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026
MunAkh's avatar
MunAkh
Visit provider site Read all reviews Write a review

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1736)

Great customer service

5
Never had an issue getting in contact and they always go above and beyond Reviewed on: 21st June 2022
David harrigan's avatar
David harrigan

Brilliant Customer service

5
When I first joined the Great Western Credit Union I ran into some financial issues I was given great help and guidance. I was given information about who to approach to sort things out. I will always be grateful for the help and that I was not made to feel embarrassed about my situation. Reviewed on: 21st June 2022
Lynnette Balmont's avatar
Lynnette Balmont

Brilliant company

5
Never had a problem with these loans, when I did have a problem it was sorted very quickly. Would recommend Reviewed on: 21st June 2022
Char's avatar
Char

Great Service

5
Great experience very friendly and supportive people .. Reviewed on: 21st June 2022
Jo's avatar
Jo

Always helpful

5
I have belonged to the Great Western Credit Union.for many years. Always helpful. Always service with a smile. Reviewed on: 21st June 2022
Trish Mensah 's avatar
Trish Mensah

Help When I Needed it

5
The Great Western Credit Union have helped me to pay my way, they were also very helpful during the lock down. Very helpful and very kind Reviewed on: 21st June 2022
Kathy Thomas 's avatar
Kathy Thomas

Still led by humans!

5
It's great to have community banking where it should be in the heart of Bristol, its fantastic that staff are available to speak to when you need questions answered. A great team of staff and volunteers that have listened to its members over the years to develop what it is today - well done everyone. Reviewed on: 21st June 2022
Tracey Phillips's avatar
Tracey Phillips

Great service

5
Great service by credit union. Always helpful when I need to speak to someone Reviewed on: 21st June 2022
Jenna Woodman's avatar
Jenna Woodman

Great service

5
Good customer service and treat everyone equally Reviewed on: 21st June 2022
M . Kabia's avatar
M . Kabia

Excellent service

5
Caters for the poorest members who could not get loans in the cooperate banks.I was delighted when they helped me with a deposit bond which made pay for deposit rent easy buy paying very little without having to starve because of relocation. Reviewed on: 21st June 2022
Keke's avatar
Keke

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