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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1736 reviews)

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4.74

Based on 1,736 reviews, last reviewed 26th Jun 2026

71% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Help when needed Easy enough to apply. Helpful when needed Reviewed on: 26th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1736)

Good understanding

Polite and helpful and not judgemental Reviewed on: 27th May 2022

Always happy to help

Very friendly staff and so helpful when needed Reviewed on: 27th May 2022

Friendly, professional and speedy!

Borrowed a few months ago, which was speedy and any queries responded to well within timescales quotes! Great customer service. Had to increase the loan last month for an emergency and please to say it was even smoother than the initial application! Would happily recommend to anyone looking for a cost effective loan! Thank you GWCU!! Reviewed on: 27th May 2022

Life saver

I’ve used the Bristol credit union several times in the past and they’ve always been so helpful and come to my rescue. Reviewed on: 5th September 2021

Fast

Asked to borrow and decision made fast and money transferd fast aswell Reviewed on: 5th September 2021

The best company!

Very good company,help everybody! Reviewed on: 5th September 2021

So good

Very efficient to use and very kind and understanding people to help you Reviewed on: 5th September 2021

Exceptional service

The staff at Great Western CU Bristol are very supportive and non-judgemental, they listened and helped me to refinance at a time when I most needed help. Staff are always courteous, kind and knowledgeable whenever I go to the branch or email. I have recommended CUs in general to my friends because of my positive experience and the ethos behind local banking for local people. Reviewed on: 4th September 2021

Helpful advice from friendly staff.

Always given straightforward advice and clear explanation from friendly and knowledgeable staff at GWCU. Reviewed on: 4th September 2021

The overwhelming help credit union service brings

My review is fairly based on my fare share of experiences with credit union they offer a great loan service which is very flexible with there payment plans they have never let me down and they always put you first and see what’s the best possible way that they can help you I would highly recommend to anyone to use the credit union service. Reviewed on: 4th September 2021

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