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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2056 reviews)

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4.73

Based on 2,052 reviews, last reviewed 23rd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service easy to apply Answered all the que... Excellent service easy to apply Answered all the questions Reviewed on: 23rd September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

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Great Western Credit Union Loans reviews (2056)

Always very easy to use great service

Always very easy to use great service Reviewed on: 23rd July 2026

Reply from Great Western Credit Union Hi Sophia, Thank you so much for your lovely feedback. It's great to hear you're always found our loan service easy to use. We're really grateful for your support, and hope to be here whenever you need us. Best wishes, Sepi Response date: 25th July 2026

Quick fast service very reliable

Quick fast service very reliable Reviewed on: 23rd July 2026

Reply from Great Western Credit Union Hi Rebecca, Thank you so much for your feedback. We're so pleased you found our service quick, reliable and easy to use. It really means a lot to know we've been able to help. Thank you again from the team at GWCU and take care. Best wishes, Sepi Response date: 25th July 2026

Amazing service helped when I really needed it

Amazing service helped when I really needed it Reviewed on: 23rd July 2026

Reply from Great Western Credit Union Hi Harriet, Thank you for sharing this with us. We're really glad we could be there when you needed a helping hand. Your feedback means a great deal to us, and we're so grateful you choose GWCU. Wishing you all the very best, and thank you again. Sepi Response date: 25th July 2026

Brilliant service would definitely recommend to frie...

Brilliant service would definitely recommend to friends and family Reviewed on: 23rd July 2026

Reply from Great Western Credit Union Hi Danielle, Thank you so much for your lovely review. It's lovely to hear you've had such a great experience with us and that you've found our service so helpful. Knowing you'd recommend us to your friends and family is really appreciated. Thanks for taking the time to leave us a review. Best wishes, Sepi Response date: 25th July 2026

It was very easy to use and the process was fast and...

It was very easy to use and the process was fast and smooth I knew what was going on how much each month I needed to pay ect. Reviewed on: 23rd July 2026

Reply from Great Western Credit Union Hi Brandon, Thank you for your lovely review. We're delighted you found the whole loan application process easy, quick and straightforward. Knowing you felt informed every step of the way and clear about your loan repayments is wonderful to hear. Thank you for choosing GWCU. Best wishes, Sepi Response date: 25th July 2026

Great company

This is a fabulous company that really understands it's customers Reviewed on: 23rd July 2026

Reply from Great Western Credit Union Hi Jayne, Thank you for taking the time to leave us such a lovely feedback. It really means a lot to hear you feel we understand the people we help, because that's something we genuinely care about and always aim to do every day. Wishing you all the very best. Sepi Response date: 25th July 2026

The service was user friendly and efficient

The service was user friendly and efficient Reviewed on: 23rd July 2026

Reply from Great Western Credit Union Hi Gweders, Thank you for your lovely review. We're so pleased you found everything straightforward and that the whole process worked well for you. We really appreciate you taking the time to share your experience. Best wishes, Sepi Response date: 25th July 2026

Very helpful they have always found ways to help eve...

Very helpful they have always found ways to help even when struggling they’ve offered other ways Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Bethany, Hearing that we've been able to help when you've needed it most means a great deal to us at GWCU. Even when one option isn't right, finding a way to help whenever we can is something we genuinely care about. Thanks for putting your trust in us over the years. Best wishes, Sepi Response date: 25th July 2026

Fantastic very helpful and good service

Fantastic very helpful and good service Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Andrew, That's wonderful to hear. We always want our members to feel supported and looked after, so it means a lot knowing you had such a good experience. Thank you for your kind words and for choosing GWCU. Best wishes, Sepi Response date: 25th July 2026

Very helpful and polite made everything easier

Very helpful and polite made everything easier Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Shelley, We're really happy to hear everything felt easier with the help you received. A friendly and helpful conversation can make all the difference, and we're glad we could support you. Thank you for sharing your experience and for your support. Best wishes, Sepi Response date: 25th July 2026

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