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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2057 reviews)

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4.73

Based on 2,052 reviews, last reviewed 23rd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service easy to apply Answered all the que... Excellent service easy to apply Answered all the questions Reviewed on: 23rd September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (2057)

Very helpful and polite made everything easier

Very helpful and polite made everything easier Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Shelley, We're really happy to hear everything felt easier with the help you received. A friendly and helpful conversation can make all the difference, and we're glad we could support you. Thank you for sharing your experience and for your support. Best wishes, Sepi Response date: 25th July 2026

Great customer service, affordable way to borrow for...

Great customer service, affordable way to borrow for single mothers. Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Maria, It's lovely to hear that you had such a positive experience with our team. We understand that having access to affordable borrowing can make a real difference when life gets a little challenging, and we're glad we could be there to support you. Thank you and I'll be sure to pass on your kind words with the team. Best wishes, Sepi Response date: 25th July 2026

Never fails to help. Thank you.

Great Western Credit Union never fails to help where they can. The process is easy and straightforward and I love the fact that they give you a savers account too. One bonus I will definitely keep and use. Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi R N, It's great to hear that you've found the loan application process easy and straightforward. While we're here to support members with affordable borrowing, we also want to help build positive saving habits whenever they can. So it's lovely to hear your Easy Saver has been a welcome extra and something you'll continue to use. Thank you for choosing GWCU. Best wishes, Sepi Response date: 25th July 2026

Trustworthy bank, simple and generous.

Trustworthy bank, simple and generous. Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Will, Thank you for sharing your experience. Knowing you could trust us is a wonderful compliment, and we're delighted the loan process was simple for you. Reviews like yours really do mean a lot to the team and remind us why we love what we do. We really appreciate you choosing us and hope we can continue to support you with your financial goals. Best wishes, Sepi Response date: 26th July 2026

Such an easy process but when something does go wron...

Such an easy process but when something does go wrong the customer service team are so helpful & friendly. Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Sara, We're so pleased you found applying for your loan nice and easy. Thank you as well for mentioning our Member Engagement and Support Team. When something doesn't quite go to plan, we want our members to know they can always count on us to listen and help however we can, that's exactly what we're here for. I'll be sure to pass on your kind words to the team. Best wishes, Sepi Response date: 26th July 2026

They accepted me but offered lower due to credit

I asked for 1000, they offered 500 which is good considering my credit score, overall happy Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Joshua, Thank you for taking the time to leave a review. We're pleased we could provide support and that you're happy with the outcome. We always want to lend responsibly while helping our members as much as we can, so it's lovely to know we made a positive difference. Thank you for choosing GWCU. Best wishes, Sepi Response date: 26th July 2026

Excellent customer service.

Excellent customer service. I cant complain Reviewed on: 21st July 2026

Reply from Great Western Credit Union Hi Jerald, Thank you for your kind words. We're delighted everything went so well for you, and it's lovely to know you were happy with the service you received. I'll be sure to pass on your feedback to the team! Thank you again for your support and we hope to be here whenever you need us again. Best wishes, Sepi Response date: 26th July 2026

Loan with gwcu

Very easy to complete. Very good communication as I had to chat to them a number of times Reviewed on: 21st July 2026

Reply from Great Western Credit Union Thanks Matthew, your generaous feedback is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

brilliant service

brilliant service very accommodating Reviewed on: 21st July 2026

Reply from Great Western Credit Union Thanks Kayla, your generaous feedback is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

The staff are very easy to talk to

The staff are very easy to talk to Reviewed on: 20th July 2026

Reply from Great Western Credit Union Thanks Chelsea, your feedback is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

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