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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2057 reviews)

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4.73

Based on 2,052 reviews, last reviewed 23rd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service easy to apply Answered all the que... Excellent service easy to apply Answered all the questions Reviewed on: 23rd September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (2057)

Very easy and straight forward to do

Very easy and straight forward to do Reviewed on: 16th July 2026

Reply from Great Western Credit Union Hi Charlene, We're so pleased to hear the loan application process was easy and straight forward. That's exactly the experience we want every member to have. Thank you for choosing GWCU and I'll make sure to pass on your feedback to the team. Best wishes, Sepi Response date: 26th July 2026

Excellent service!

Very easy to understand and quick decision. Would 100% recommend to a friend or family member. Reviewed on: 16th July 2026

Reply from Great Western Credit Union Hi Amy, Thank you so much for saying that. It's great to hear everything was easy to understand and that you got a quick decision. The fact that you'd recommend us to your friends an family really mean a lot to us, so thank you for putting your trust in us. Best wishes, Sepi Response date: 26th July 2026

Was abit of a long winded application but got there...

Was abit of a long winded application but got there in the end abit confusing too, very helpful over the phone Reviewed on: 15th July 2026

Reply from Great Western Credit Union Hi Cassandra, Thank for sharing your experience. We're really pleased our team could help over the phone and get everything sorted. If you'd be happy to share a little more about what you found confusing or long-winded, please give us a call on 0117 924 7309. Our phone lines are open Monday to Friday, 10am to 2pm, we'd really value your feedback. Best wishes, Sepi Response date: 26th July 2026

Easy to apply, quick response, easy to set up

Easy to apply, quick response, easy to set up Reviewed on: 15th July 2026

Reply from Great Western Credit Union Thanks for your feedback Daniel, it is very much appreciated. Colin McDougall, Head of Strategic Delivery.. Response date: 27th July 2026

Easy to do after asking a friend

Easy to do after asking a friend Reviewed on: 15th July 2026

Reply from Great Western Credit Union Thanks for your feedback Stephen, it is very much appreciated. Colin McDougall, Head of Strategic Delivery.. Response date: 27th July 2026

Quick, professional and friendly.

Quick, professional and friendly. Reviewed on: 15th July 2026

Reply from Great Western Credit Union Thanks Robert, your feedback is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

I have had experience since 16 years was i join with...

I have had experience since 16 years was i join with Kredit Union I am very happy for they are support for my financial and all i can say thank you very much . Reviewed on: 15th July 2026

Reply from Great Western Credit Union Thanks Ingrid, thank you for your support over the last 16 years and for your generous feedback which is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

Absolutely amazing 5 star .

Absolutely amazing 5 star .GWA have helped me so much and relieved pressure and stress. Thank you so much so great full. Definitely would recommend am service. Reviewed on: 14th July 2026

Reply from Great Western Credit Union Thanks Luke, your generous feedback is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

The process is straight forward.

The process is straight forward. The customer service are very attentive Reviewed on: 14th July 2026

Reply from Great Western Credit Union Thanks Lyra , your feedback is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

Great people too!!!

I’ve been with great western credit union about 20 years there great. They’ve seen me through all milestones in that time. My children have savings accounts with them. Real trustworthy, Always consistent. 100% reliable. Reviewed on: 14th July 2026

Reply from Great Western Credit Union Thanks Paula, your support, and your children's support is very much appreciated. Colin McDougall, Head of Strategic Delivery Response date: 22nd July 2026

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