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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1699 reviews)

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4.73

Based on 1,699 reviews, last reviewed 12th Jun 2026

69% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

services are tailored for client's needs very efficient and able to help in a little space of time when needed Reviewed on: 12th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1699)

Brilliant service and great customer service.

Brilliant service and great customer service. I have been with them for 12 years now and I recommend to all my friends and family Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi Michelle, Thank you so much for your kind words. We’re delighted to hear you’ve had such a positive experience and that our customer service has stood out for you. Being with us for 12 years is something we truly value, and your recommendations to friends and family mean a great deal. Thanks for being such an important part of the GWCU community. Best wishes, Emily Response date: 11th May 2026

My loan application was not approved, but I thank GW...

My loan application was not approved, but I thank GWCU for handling the situation promptly and professionally, ensuring the application was resolved with clarity and reassurance. I appreciate the transperancy. Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi Joseva, Thank you for taking the time to share your experience. While we understand it’s disappointing when a loan application isn’t approved, we’re really glad to hear you felt the process was handled promptly, professionally, and with transparency. Being clear, fair, and reassuring is very important to us, and we appreciate you recognising that. Thank you for engaging with GWCU and for your thoughtful feedback. Best wishes, Emily Response date: 11th May 2026

Great experience, quick and easy

Great experience, quick and easy Reviewed on: 1st May 2026

Application was easy,rates are excellent,help desk w...

Application was easy,rates are excellent,help desk was great,definitely recommended to family and friends Reviewed on: 1st May 2026

Excellent service.

Excellent service. Transparent and heloful Reviewed on: 1st May 2026

Lovely quick and easy application proceaa

Lovely quick and easy application proceaa Reviewed on: 1st May 2026

Excellent service

Great service and very efficient Reviewed on: 1st May 2026

My experience is vrry good never had an problem wen...

My experience is vrry good never had an problem wen borrowing love credit union bin with them for years Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi Fiona, Thank you for sharing your experience with us. We’re really pleased to hear everything has gone so smoothly for you over the years and that borrowing has always felt straightforward and supportive. Your trust in us means a great deal. Best wishes, Emily Response date: 8th May 2026

Understanding and help in every way

Understanding and help in every way Reviewed on: 1st May 2026

Easy and helpful when needed when I had a problem si...

Easy and helpful when needed when I had a problem signing in Reviewed on: 1st May 2026

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