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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1699 reviews)

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4.73

Based on 1,699 reviews, last reviewed 12th Jun 2026

69% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

services are tailored for client's needs very efficient and able to help in a little space of time when needed Reviewed on: 12th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1699)

Absolutely fantastic company, very helpful and would...

Absolutely fantastic company, very helpful and would recommend to anyone Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi Jack, Thank you for taking the time to leave your feedback, we really appreciate it! Best wishes, Emily Response date: 8th May 2026

Fantastic experience Fantastic service not a single...

Fantastic experience Fantastic service not a single concern as with many high st banks i do Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi Adrian, Thank you for your feedback, we’re really glad to hear you’ve had such a positive experience. Providing clear, reliable service is exactly what we aim for. It’s great to know that’s come through for you. We appreciate you taking the time to share this. Best wishes, Emily Response date: 8th May 2026

I’ve had fantastic experience and they helped me at...

I’ve had fantastic experience and they helped me at a busy period of the year stuck to there deadlines and was very accommodating would definitely recommend to any one who is considering them Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi April, Thank you for such a kind review. We’re really pleased we could support you during what sounds like a particularly busy time, and that everything was handled smoothly. It’s great to hear our team were flexible and accommodating when you needed it most. Your recommendation means a lot to us, thanks for putting your trust in us. Best wishes, Emily Response date: 8th May 2026

Very helpful people and very kind people

Very helpful people and very kind people Reviewed on: 1st May 2026

Amazing lending team, fast response even faster pay...

Amazing lending team, fast response even faster pay out! Reviewed on: 1st May 2026

The union has failed to show value of me as a member

For the first 2 loans I got in the past all went well. But now the union appears as if I am not trustworthy Reviewed on: 1st May 2026

Reply from Great Western Credit Union Hi Lydia, Thank you for taking the time to leave your review. Decisions around lending are based on many factors but we understand how this can feel personal and frustrating, especially if you've borrowed before. If you'd like, we'd be happy to look into this with you and explain things more clearly. Please get in touch with our team directly so we can discuss your situation and see how we can help. Your trust matters to us, and we’d like the opportunity to address your concerns properly. Best wishes, Emily Response date: 5th May 2026

I have used credit union for years and they are great!

I have been using credit union for a number of years and used to visit their Bristol branch. Their customer service was always fantastic and they do their best to come up with the best offers and support. I continue to only use them for these reasons and hope to stay with them in the future to receive support. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi RobertsJ, Thank you for your kind review and for being a member for so many years. We’re really pleased to hear that our team has always provided you with fantastic support. Doing our best to offer fair, supportive solutions for our members is at the heart of what we do, so it’s lovely to know that’s why you choose to stay with us. We truly value your loyalty and look forward to continuing to support you in the future. Best wishes, Emily Response date: 6th May 2026

Friendly supportive loans team

I find them to be very fair with there loans and always make sure you are in a comfortable position to be able to afford your repayments Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Sabrina, Thank you for sharing this. We’re really glad to hear you feel our approach to lending is fair and considerate. Making sure repayments are affordable and manageable for our members is important to us. Best wishes, Emily Response date: 8th May 2026

Really handy on those unexpected emergencies.

Really handy on those unexpected emergencies whether its do with appliances or just refreshing your home or other reasons Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Cpar, Thank you for your review. We’re glad to hear that our loans have been helpful when life throws up those unexpected expenses, supporting our members through those moments is exactly what we’re here for. Best wishes, Emily Response date: 6th May 2026

I have been their member since 2024.

I have been their member since 2024. Their loans are affordable. Reviewed on: 30th April 2026

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