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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1699 reviews)

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4.73

Based on 1,699 reviews, last reviewed 12th Jun 2026

70% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

services are tailored for client's needs very efficient and able to help in a little space of time when needed Reviewed on: 12th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1699)

It’s been life saving using great western loans

It’s been life saving using great western loans Reviewed on: 30th April 2026

Absolutely brilliant!

Super easy to apply and understand the process. It is made so easy to be able to pay it off each month and I love that the leftover of your money goes into a savings account so you can save up if you would like to but can withdraw it if needed! The customer service team have been wonderful any time I have needed to contact them for help. I honestly would recommend it to anyone and have recommended it to many! Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Charly, Thanks so much for taking the time to share this, it really means a lot to us. We’re delighted to hear you found the application process straightforward and that the easy saver is working well for you. It’s also wonderful to know our Member Engagement team have been there when you needed support. Your recommendations make a real difference, and we’re so pleased to be part of your journey! Best wishes, Emily Response date: 8th May 2026

Thank you for your help..Ok

Thank you for your help.I didn't expect it to be so fast. Reviewed on: 30th April 2026

Was quick and easy to arrange and very clear regardi...

Was quick and easy to arrange and very clear regarding repayments. Reviewed on: 30th April 2026

The services of GWCU is excellent and very timely.

The services of GWCU is excellent and very timely. Reviewed on: 30th April 2026

Very happy customer

Great western credit union is a very reliable company, I have had no issues at all since joining with them. There is always a helpful person at the other end of the phone when needed, not a machine, which I find so useful. A straight forward service with no hassle or small print to complicate things. A very happy customer! Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Kerren, Thank you so much for your kind review. We’re really pleased to hear that you’ve found us reliable and straightforward, and especially that you value being able to speak to our Member Engagement team. Providing clear, hassle‑free services is very important to us, so it’s great to know that’s been your experience. Thank you, we really appreciate your support. Best wishes, Emily Response date: 5th May 2026

I was very satisfied with the service.

I was very satisfied with the service. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Oprea, Thank you so much for sharing this. We’re really glad to hear you were very satisfied with the service and your experience with our loans, that’s great to know and means a lot to the team. Best wishes, Sepi Response date: 6th May 2026

Really efficient and clear instructions

Really efficient and clear instructions Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Jane W, Thank you for taking the time to leave a review, we’re really pleased to hear you found the loan process efficient and the instructions clear. I’ll be sure to pass your feedback on to the team! Best wishes, Sepi Response date: 6th May 2026

Iv been with Credit union since my first child he no...

Iv been with Credit union since my first child he now 14 I get my child benefit paid into my credit union so any loan I get over Christmas my benefits come out of that so so helpful for me for my sons at Christmas time Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Steph, Thank you so much for sharing your experience with us. It’s really special to hear that we’ve been part of yours and your family’s journey for so many years. We’re glad we have been helpful, especially around Christmas, and that having everything in one place makes things a bit easier for you. Thank you for being a valued member and for trusting us to support you over the years. Best wishes, Emily Response date: 5th May 2026

Easy to contact

They make it easy to arrange the loan you need. They are also easy to reach if you need to talk to someone Reviewed on: 30th April 2026

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