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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1703 reviews)

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4.73

Based on 1,703 reviews, last reviewed 15th Jun 2026

75% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great western credit union has been great and easy t... Great western credit union has been great and easy to work with Reviewed on: 15th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1703)

Very good gave me a loan when couldn’t get one from...

Very good gave me a loan when couldn’t get one from anyone else Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Pip, Thank you for sharing your experience. We’re really pleased we were able to help. We’re always looking for ways to improve our service, so if there’s anything we could have done better or anything you’d like to talk through, please feel free to get in touch with our team. Best wishes, Emily Response date: 1st May 2026

Declining a loan application

Been a customer for several years without missing a payment yet you declined my £500 loan application. I've paid lump sum of interest towards the greatness of great Western Credit Union. Really disappointed by your decision. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Christopher, Thank you for taking the time to share your feedback and for being a long‑standing member. We understand it’s disappointing to have an application declined. Loan decisions are based on a range of factors rather than just payment history alone. This helps us lend responsibly and protect both our members and the credit union as a whole. We value your membership, and if you’d like to discuss your account or better understand the decision, our team would be happy to do so. Please feel free to get in touch with us directly so we can look at this with you. Best wishes, Emily Response date: 1st May 2026

Excellent help when needed.

I had a long term loan to help secure a deposit for a rental property and the service provided was simple to setup and they were excellent in every aspect from start to finish. I would recommend them to absolutely everyone every time. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Richard, Thank you for taking the time to leave such a thoughtful review. Helping our members achieve important milestones, like securing a home, is important to us too so it’s great to hear you felt supported every step of the way! Best wishes, Emily Response date: 1st May 2026

Easy to apply and they understant when you need help.

Easy to apply and they understant when you need help. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Mohamed, It's really nice to hear about your experience with Great Western Credit Union! Thank you for sharing your feedback. We're really happy to hear you found our loans easy to apply for and that the team understood and supported you when you needed help. Best wishes, Sepi Response date: 6th May 2026

Credit union has help me out a lot.

Credit union has help me out a lot. With there help it’s help me move in to my property. It’s taken the stress away from the Christmas period helping with that. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Christine, Thank you so much for sharing your experience. We’re really pleased we could support you during such an important time, help make your move possible, and ease some of the pressure over the Christmas period. Best wishes, Emily Response date: 1st May 2026

They helped me a lot when I needed it most.

They helped me a lot when I needed it most. Very satisfied. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Henry, Thank you for taking the time to share your feedback. We're really pleased to hear the team was able to support you when you needed it most. We appreciate your kind words. Best wishes, Sepi Response date: 6th May 2026

Very good and i am so greatfull thank you.

Very good and i am so greatfull thank you. also great customer service always there to help when needed Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Donna, Thanks for sharing your feedback with us. Providing reliable, supportive customer service is really important to us, so it’s great to hear that you felt helped when you needed it. Best wishes, Emily Response date: 1st May 2026

The best ...

I’m so grateful for great western credit union they have helped me so many times when I am in need of help very reliable and helpful service Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Paula, Thank you so much for your kind words. We’re really grateful for your trust and pleased we’ve been able to support you when you’ve needed help. Providing a reliable and helpful service for our members is so important to us. Best wishes, Emily Response date: 1st May 2026

Very helpful staff, easy repayment options.

Very helpful staff, easy repayment options. Would definitely use again. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Allan, It's really lovely to hear your feedback, thank you for taking the time to share it. We're really pleased to hear you found the team helpful and the repayment options easy to manage. It means a lot to know you'd use us again. Best wishes, Sepi Response date: 6th May 2026

Everything was quick and easy, rapid replies to any...

Everything was quick and easy, rapid replies to any emails or concerns I had all done online and listened to my needs and gave me the best options. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Amanda, Thank you for sharing your experience. We’re really pleased to hear you found everything quick and easy, with fast responses from our Member Engagement team. Listening to our members’ needs and offering the best possible options is really important to us. Best wishes, Emily Response date: 1st May 2026

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