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Great Western Credit Union: Loans reviews

4.73
Based on 2,057 reviews, last reviewed 24th Sep 2026
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great rate and easy process Applying for a loan was quick and easy. I was offered a great rate and the whole process was straightforward with no problems at all. I'd definitely r... Read more Reviewed on: 24th September 2026
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TracyE

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026
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Hollie A

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

Great Western Credit Union Loans reviews (2057)

It was simple and easy to apply for, answers any que...

5
It was simple and easy to apply for, answers any questions you have quickly and efficiently. Reviewed on: 29th June 2026
Reply from Great Western Credit Union Hi Karian, Thank you for your lovely review. We're so pleased to hear you found our online loan application process simple and easy, and that any questions you had were answered quickly. It's great to know you felt supported throughout the process. We really appreciate you taking the time to share your experience. Best wishes, Sepi Response date: 2nd July 2026
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Great Western Credit Union

Help when needed

4
Easy enough to apply. Helpful when needed Reviewed on: 26th June 2026
Reply from Great Western Credit Union Hi Tammi, Thank you for your review. We're really glad to hear you found the our online loan application process easy and that our team was there to help when you needed us. It's always nice to know we've made the process that little bit easier. Thanks again for your feedback. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

Lovely experience everyone over the phone was so hel...

5
Lovely experience everyone over the phone was so helpful with queries Reviewed on: 26th June 2026
Reply from Great Western Credit Union Hi Karina, Thank you for your lovely review. It's so nice to hear you had a positive experience and that everyone you spoke to over the phone was able to help with your questions. I'll be sure to pass your kind words on to the team. Thanks again for your support. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

Good experience everyone was super helpful and easy...

5
Good experience everyone was super helpful and easy to use Reviewed on: 26th June 2026
Reply from Great Western Credit Union Hi K M, We're so glad you had a good experience with your loan application. Hearing that our team was super helpful and made everything easy to use is exactly what we hope for. Thank you for sharing your feedback. Best wishes, Sepi Response date: 2nd July 2026
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Great Western Credit Union

Simple and good company easy process

5
Simple and easy process can pay directly through my salary . Amazing service . Isis t think I would be accepted but GWCU made it simple quick service and a considered decision I’m very pleased with the service Reviewed on: 26th June 2026
Reply from Great Western Credit Union Hi Dawn, Thank you for such a lovely review. It's great to hear you found the loan process simple and easy, and that paying directly through your salary works well for you through our employee loan and savings scheme. We're especially pleased to know the experience exceeded your expectations. Hearing that our team made the process quick while taking the time to carefully consider your application means a lot to us. I'll be sure to share your feedback with the team. Thank you for placing your trust in GWCU and we're really glad you're happy with the service. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

Always there to listen and understand everyone’s cir...

5
Always there to listen and understand everyone’s circumstances! Reviewed on: 26th June 2026
Reply from Great Western Credit Union Hi Shannon, Thank you for your kind review. It's really nice to hear you feel listened to and that we take the time to understand individual circumstances. That's exactly the kind of experience we want for our members. We really appreciate you sharing this. I'll be sure to pass your feedback on to the team. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

Very fast and staff are very helpful

5
Very fast and staff are very helpful Reviewed on: 25th June 2026
Reply from Great Western Credit Union Hi Cheyanne, Thanks for your review. It's great to hear the process was quick and that the team were able to support you when needed. We really appreciate you taking the time to share your experience, and I'll pass your comments on to the team. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

Mr jack Amos

5
Great easy to use website. And I help me out I a time of pickle Reviewed on: 25th June 2026
Reply from Great Western Credit Union Hi Jack, Thanks for your review. It's great to hear you found the website easy to use, and that we are able to support you when things mattered most. I'll make sure your feedback is shared with the team and thank you for being a GWCU member. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

Great service and helpful to working mums

5
Great service and helpful to working mums Reviewed on: 25th June 2026
Reply from Great Western Credit Union Hi Charlie, Thank you so much for your review. It's really lovely to hear you found the service helpful, especially alongside the realities of working life as a mum. It means a lot to know we could make things a bit easier for you when it mattered. We really appreciate you being a GWCU member, and I'll make sure your feedback is shared with the rest of the team. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

Amazing communication & quick responses

5
Amazing communication & quick responses Reviewed on: 25th June 2026
Reply from Great Western Credit Union Hi Paige, Thanks so much for your review. It's great to hear you found the communication clear and the responses quick throughout your loan application experience. We really appreciate you taking the time to share that, and I'll make sure your feedback is passed on to the team. Best wishes, Sepi Response date: 2nd July 2026
Bristol Credit Union logo
Great Western Credit Union

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