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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1703 reviews)

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4.73

Based on 1,703 reviews, last reviewed 15th Jun 2026

75% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great western credit union has been great and easy t... Great western credit union has been great and easy to work with Reviewed on: 15th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1703)

Great service

I’ve been with the union for over a decade and have always had great service along the way. Reviewed on: 23rd April 2026

Reply from Great Western Credit Union Hi Carmell, Thank you so much for your feedback and for being a loyal member for over a decade. We’re really grateful for your continued support, and it’s wonderful to hear you’ve consistently had a positive experience with us over the years. Best wishes, Emily Response date: 24th April 2026

GWCU improved my financial wellbeing

Taking a debt consolidation loan through my employer’s salary sacrifice scheme was a lifesaver and really helped reduce stress and worry. I was able to pay a much lower rate of interest and repayments were simple and clear. The loan was flexible and a payment holiday helped me manage additional costs over Christmas. The way GWCU words their communication is very relatable and sensitive which also helps me feel less shamed about money worries. Reviewed on: 22nd April 2026

Reply from Great Western Credit Union Hi Sarah, Thank you so much for sharing! We’re really glad we could support you through salary deduction and help ease some of the pressure during what sounds like a challenging time. Supporting our members’ financial wellbeing in a fair, flexible and non‑judgemental way is very important to us, so it’s especially meaningful to hear that our approach and communication helped you feel supported. We truly appreciate your feedback and your trust in us. Best wishes, Emily Response date: 24th April 2026

There is a good way of getting loan in GWCU also the...

There is a good way of getting loan in GWCU also there is a best way to pay your loan , it is give relive Reviewed on: 21st April 2026

Very good

Very good and helpful hepled with what i needed Reviewed on: 21st April 2026

Great application process, easy quick with great com...

Great application process, easy quick with great communication Reviewed on: 21st April 2026

Reply from Great Western Credit Union Hi Mark, Thank you for the great review! We’re really pleased to hear you found the application process easy and quick, and that our communication was clear and helpful throughout. Best wishes, Emily Response date: 23rd April 2026

Helped me around Christmas time taking a family loan...

Helped me around Christmas time taking a family loan out and paying it back from my child benefit also when needing help someone always gets back to me Reviewed on: 21st April 2026

Reply from Great Western Credit Union Hi Kerri, Thank you so much for sharing your experience. We’re really pleased our Family Loan could help support you over Christmas and that the repayments through Child Benefit have been manageable. It’s also great to hear that whenever you’ve needed help, our Member Engagement team has been there. Best wishes, Emily Response date: 21st April 2026

I’ve been with them for 2 years now, I had taken a f...

I’ve been with them for 2 years now, I had taken a family loan when I needed to which helped me and my family massively. Customer support is excellent! I absolutely recommend Reviewed on: 21st April 2026

Reply from Great Western Credit Union Hi Raquel, Thank you so much for sharing your experience. We’re really pleased to hear that the Family Loan helped you and your family when you needed it most, and that our customer support has been excellent. Your recommendation means a lot to us! Best wishes, Emily Response date: 21st April 2026

Vwy helpful

Very helpful. Will use again . Very happy Reviewed on: 21st April 2026

Reply from Great Western Credit Union Hi Anw, Thanks so much for the review! It’s brilliant to hear you were happy with the service, and we look forward to supporting you again in the future! Best wishes, Emily Response date: 21st April 2026

Go for itn

The application process was easy and the decision was quick. Very straightforward processes Reviewed on: 21st April 2026

Reply from Great Western Credit Union Hi Em, Thank you for your review! We’re really pleased to hear the application process was easy and the decision was quick. If there’s ever anything you think we could be doing better, please don’t hesitate to get in touch, we’re always keen to improve. Best wishes, Emily Response date: 21st April 2026

Amazing and fast

Quick and simple fast to sort well happy Reviewed on: 20th April 2026

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