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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2057 reviews)

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4.73

Based on 2,057 reviews, last reviewed 24th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great rate and easy process Applying for a loan was quick and easy. I was offered a great rate and the whole process was straightforward with no problems at all. I'd definitely r... Read more Reviewed on: 24th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (2057)

Thank you

Thank you for being a great help over the years and lending to me! Reviewed on: 25th June 2026

Reply from Great Western Credit Union Hi Leanne, Thank you so much for your lovely message. It's really nice to hear we've been able to support you over the years, especially when you've needed a bit of help with a loan. We're also really grateful for your loyalty and for being a member with GWCU over the years. That kind of long-term trust means a lot to us. I'll be sure to share your feedback with the team. Best wishes, Sepi Response date: 2nd July 2026

Very good and easy to use , and always helpful

Very good and easy to use , and always helpful Reviewed on: 23rd June 2026

Reply from Great Western Credit Union Hi Rebecca, Thanks for your review. It's good to hear things have felt simple for you, and that when you've needed support with your loan, the team has been able to step in and help. I'll make sure this is shared with the team, and thank you for being a GWCU member. Best wishes, Sepi Response date: 2nd July 2026

Whenever I have needed a loan they have been amazing...

Whenever I have needed a loan they have been amazing to use Reviewed on: 23rd June 2026

Reply from Great Western Credit Union Hi Ashton, Thanks for sharing that, it's really nice to hear we've been there for you whenever you've needed a loan and that it's always felt like a good experience using us. I'll pass this on to the team, they'll really appreciate it. Best wishes, Sepi Response date: 2nd July 2026

It was simple but now having trouble finding out abo...

It was simple but now having trouble finding out about my loan Reviewed on: 23rd June 2026

Reply from Great Western Credit Union Hi Amanda, Thanks for taking the time to share this. It's good to hear the application felt simple, though I understand its been frustrating not having clear sight of the loan outcome. We do send an email with the decision once its been made. If that hasn't come through, the team can easily help with an update or resend it for you. You're welcome to call us on 0117 924 7309 during our phone hours, Monday to Friday, 10am to 2pm, and we'll do our best to sort this for you. Best wishes, Sepi Response date: 2nd July 2026

The system is fair and efficient

The system is fair and efficient Reviewed on: 23rd June 2026

Reply from Great Western Credit Union Hi Abeid, Thank you for your review. It's really nice to hear you feel the system is fair and efficient when applying for your loan. We appreciate you taking the time to share that with us. Best wishes, Sepi Response date: 2nd July 2026

Helping me move when no one else would

I had a low credit rating and couldn’t get a loan with a bank or loan provider. Without their support I would have been unable to move when I had the opportunity to move into a council flat. I needed a van and help with the move as I have no help from family. It was only a small loan but it really helped. Reviewed on: 22nd June 2026

Reply from Great Western Credit Union Hi Timothy, Thank you so much for sharing this. It really means a lot to hear that the loan helped you at such an important time, especially with your move into your new council home and getting everything sorted when you didn't have support around you. We're really glad we could step in when it mattered, even with a small amount, and make things a bit easier for you. Wishing you all the best as you settle into your new home. Best wishes, Sepi Response date: 2nd July 2026

Any faults with website admin do actually help

Any faults with website admin do actually help Reviewed on: 22nd June 2026

Reply from Great Western Credit Union Hi Adrian, Thanks for your review. It's great to hear that when there have been any issues, the team has been able to step in and help. We really appreciate you taking the time to share your experience. Best wishes, Sepi Response date: 2nd July 2026

Applied for a family loan the service was easy to us...

Applied for a family loan the service was easy to use with fast response Reviewed on: 22nd June 2026

Reply from Great Western Credit Union Hi Regina, Thanks for sharing this. It's really good to hear your family loan application process felt easy to apply for and that you got a quick response when you needed it. Its always nice to know things worked smoothly at a time that matters. Really appreciate you taking the time to leave your feedback. Best wishes, Sepi Response date: 2nd July 2026

Very straightforward and user friendly online.

Very straightforward and user friendly online. Reviewed on: 21st June 2026

Reply from Great Western Credit Union Hi Keith, Thanks for your review. It's really nice to hear you've found the online loan application process straightforward and user friendly. We appreciate you taking the time to share this with us. Best wishes, Sepi Response date: 2nd July 2026

Quick and easy to apply no hassle in setting up acc...

Quick and easy to apply no hassle in setting up account Reviewed on: 20th June 2026

Reply from Great Western Credit Union Hi Amanda M, Thank you for your review. It's great to hear getting everything set up was hassle-free and that applying for your loan was quick and easy. We know a smooth start makes all the difference, so it's lovely to hear that was your experience. Thanks for choosing GWCU. Best wishes, Sepi Response date: 5th July 2026

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