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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1704 reviews)

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4.73

Based on 1,704 reviews, last reviewed 16th Jun 2026

77% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Happy customer Easy to do and great interest rate Reviewed on: 16th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1704)

Couldn’t ask for better if I’m honest.

Couldn’t ask for better if I’m honest. Extremely effective with communication and finalising loan Reviewed on: 15th April 2026

Reply from Great Western Credit Union Hi Charlotte, Thank you for such lovely feedback. We’re really pleased to hear you couldn’t ask for better and that our communication and loan process felt clear from start to finish. We truly appreciate you sharing your experience. Best wishes, Emily Response date: 17th April 2026

Good service and even though I haven’t been in troub...

Good service and even though I haven’t been in trouble all Reviewed on: 15th April 2026

Best banking company

Best banking company, due to the outstanding customer service and very good interest rate. Reviewed on: 14th April 2026

Reply from Great Western Credit Union Hi Miss S, Thank you so much for your kind words. We’re really pleased to hear that our customer service has stood out and that you’ve found our interest rates to be fair and affordable. Best wishes, Emily Response date: 17th April 2026

Been with great western a few years now excellent se...

Been with great western a few years now excellent service there not out to rip you off like all other company's!! there to help you 100% Reviewed on: 14th April 2026

Reply from Great Western Credit Union Hi Sharron, Thank you for sharing this! We’re really proud of what sets us apart from the big banks, putting our members first and offering real, fair and affordable support when it’s needed. It’s great to hear that this has resonated with you, and we truly appreciate your trust! Best wishes, Emily Response date: 17th April 2026

very easy and helpful with whole thing

very easy and helpful with whole thing Reviewed on: 14th April 2026

Personal loan

Very easy to use and helpfully team Reviewed on: 14th April 2026

Very helpfull when needed a family loan

Very helpfull when needed a family loan Reviewed on: 14th April 2026

Reply from Great Western Credit Union Hi Emma, We're so glad we've been able to support you with the Family Loan, thank you so much for taking the time to leave your feedback! Best wishes, Emily Response date: 17th April 2026

Getting help and getting excellent reply and service

Getting help and getting excellent reply and service Reviewed on: 14th April 2026

Had trouble verifying my email address so gave him a...

Had trouble verifying my email address so gave him a call and they had that sorted in seconds Reviewed on: 14th April 2026

Reply from Great Western Credit Union Hi Shannon, We’re really glad you got in touch and that our team was able to sort the email verification issue for you so quickly. Helping our members resolve issues quickly without hassle is exactly what we aim for, so we appreciate you taking the time to let us know. Best wishes, Emily Response date: 14th April 2026

Thank you GWCU for always having my back!

Thank you GWCU for always having my back!! Your rates are affordable and awesome. Reviewed on: 14th April 2026

Reply from Great Western Credit Union Hi Chumisa, Thank you so much for sharing this, it really means a lot to hear. We’re glad to know you feel supported and that our affordable rates are making a difference. Thank you for trusting GWCU. Best wishes, Emily Response date: 14th April 2026

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