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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2057 reviews)

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4.73

Based on 2,057 reviews, last reviewed 24th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great rate and easy process Applying for a loan was quick and easy. I was offered a great rate and the whole process was straightforward with no problems at all. I'd definitely r... Read more Reviewed on: 24th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (2057)

From first contact GWCU have been superb.

From first contact GWCU have been superb. I was dealt with in a polite and friendly fashion and got the loan I needed. I would highly recommend, great to have that touch of customer service in this fast paced and impersonal world! Many thanks GWCU! Reviewed on: 19th June 2026

Reply from Great Western Credit Union Hi Maxwell, What a lovely review, thank you. It's wonderful to hear that from your very first contact you felt welcomed and well looked after, and that our team helped you get the loan you needed. Your comments about personal customer service really resonate with us. We know how much a friendly conversation can matter, and we're so pleased that's the experience you had with GWCU. Thanks for your recommendation and I'll be sure to share your kind words with the team. Best wishes, Sepi Response date: 5th July 2026

Helpful and fast can't wait receive my loan

Helpful and fast can't wait receive my loan Reviewed on: 19th June 2026

Reply from Great Western Credit Union Hi Gemma, Thanks for taking the time to leave a review, we're so glad you found everything to be helpful and fast. Best wishes, Emily Response date: 2nd July 2026

A light in the dark tunnel of life

GWCU is an organisation that appreciates that people's lives sometime does not runs smoothly and they are able to help the financial pressure and also offers safe and secure saving accounts Reviewed on: 19th June 2026

Reply from Great Western Credit Union Hi Brian Baggott, Thank you for such a thoughtful review. Its means a lot to hear that you feel GWCU understands that life doesn't always go to plan and that we've been able to ease some of that financial pressure when it's been needed. We're also really pleased you value having a safe place to save as well as borrow. Thank you for putting your trust in us, and I'll be sure to share your kind words with the team. Best wishes, Sepi Response date: 5th July 2026

I experienced great customer service!

I experienced great customer service! Reviewed on: 19th June 2026

Reply from Great Western Credit Union Hi Sisanda, It's lovely to hear you had such a positive experience with your loan. Knowing our team provided great customer service is wonderful feedback to receive. Thank you for your kind words, I'll make sure they're shared with the team. Best wishes, Sepi Response date: 5th July 2026

I have been using Credit Union for years and they ar...

I have been using Credit Union for years and they are so good, can not fault Reviewed on: 19th June 2026

Reply from Great Western Credit Union Hi Natasha, It really means a lot to hear from members who have been with us for so many years. Thank you for your continued support and for taking the time to leave such kind feedback. I'll make sure your lovely comments are shared with the team. Best wishes, Sepi Response date: 5th July 2026

friendly people and easy application - no mumbo jumb...

friendly people and easy application - no mumbo jumbo - brilliant Reviewed on: 19th June 2026

Reply from Great Western Credit Union Hi Nick, What a brilliant review, thank you! We're so pleased you found the loan application easy and appreciated that everything was kept simple and explained clearly. It's also lovely to hear the team made you feel welcome. I'll be sure to share your kind words with them. Best wishes, Sepi Response date: 5th July 2026

Very good service from the team helpful and polite.

Very good service from the team helpful and polite. Reviewed on: 18th June 2026

Reply from Great Western Credit Union Hi Howard, It's lovely to know our team made such a positive impression. Hearing that you found everyone helpful and polite means a great deal to us. Thank you for taking the time to share your experience. I'll make sure your kind words are passed on to the team. Best wishes, Sepi Response date: 5th July 2026

Very fast and efficient.

Very fast and efficient. A good way to help people in tough time. Reviewed on: 18th June 2026

Reply from Great Western Credit Union Hi Kelsey, Thank you for such a thoughtful review. Knowing we could help during difficult time is exactly why we do what we do, so your words really means a lot to us. We're delighted you found the loan process fast and efficient. I'll make sure your feedback is shared with the team. Best wishes, Sepi Response date: 5th July 2026

It was easy and quick.

It was easy and quick. Helpful team Reviewed on: 18th June 2026

Reply from Great Western Credit Union Hi Sapphire, It's lovely to hear your loan application was both quick and easy, and that the team was there to help along the way. Thank you for choosing GWCU. I'll make sure your kind words are shared with the team. Best wishes, Sepi Response date: 5th July 2026

Easy simple process and lovely customer service team.

Easy simple process and lovely customer service team. Reviewed on: 18th June 2026

Reply from Great Western Credit Union Hi Gemma, Thanks so much for your review. It's great to hear the loan process felt simple and easy, and that our customer service team made a positive impression. We really appreciate you taking the time to share that, and I'll pass your feedback on to the team. Best wishes, Sepi Response date: 5th July 2026

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