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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (914 reviews)

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4.82

Based on 914 reviews, last reviewed 13th Nov 2025

63% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very welcomingnsevice friendly people Very welcomingnsevice friendly people Reviewed on: 13th November 2025

Latest lowest rating:

2

This survey is tedious - it’s not helping me say muc... This survey is tedious - it’s not helping me say much about my experience . Mostly good with a few blips - still haven’t managed to speak to anyone ab... Read more Reviewed on: 12th November 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (914)

Great company

Managed to get a loan pretty fast and simple, quick responses Reviewed on: 30th May 2024

Great customer service and great rates

Great customer service and great rates Reviewed on: 30th May 2024

A company that genuinely cares and wants to help the...

A company that genuinely cares and wants to help the working people. Excellent Reviewed on: 30th May 2024

It was a great opportunity for me to know the company.

It was a great opportunity for me to know the company. They are very good and well organised. Reviewed on: 30th May 2024

Good customer service, reliable and explain everythi...

Good customer service, reliable and explain everything in deals. Reviewed on: 30th May 2024

Good interest rates and service .

Good interest rates and service . Application process can be slow but overall. Fantastic Reviewed on: 30th May 2024

Reply from Great Western Credit Union Hi Kevin Thank you for your kind words! We're glad to hear you’re happy with our interest rates and service. We appreciate your patience with the application process—being a smaller team, we review each application manually to ensure we provide the best service possible. Thanks again for your feedback and support! if you feel our services could be improved please don't hesitate to contact us. You can do this by calling 0117 924 7309 Monday-Friday, between 9am-4pm (except bank holidays), or emailing [email protected]. Kind regards, Emily Response date: 13th August 2024

Help when I had nowhere else to turn to

I have been helped out with 2 loans when I had nowhere else to turn. I felt respected and supported, and knew they understood without judging. The process was easy and quick. So lucky to have GWCU in my corner. Reviewed on: 30th May 2024

Excellent service

I have been a member fir many years. Always welcoming and willing to help. Reviewed on: 30th May 2024

Highly recommend :)

I first opened my account over 14 years ago I have used many of the services offered, always found it easy apply for loans and to communicate if needed. Highly recommend Reviewed on: 30th May 2024

GWCU has been very supportive, they never turned me...

GWCU has been very supportive, they never turned me down when other companies did. Excellent customer service and quick decisions. I will recommend GWCU to all my family and friends. Thank you GWCU for helping people like me. Reviewed on: 30th May 2024

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