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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (914 reviews)

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4.82

Based on 914 reviews, last reviewed 13th Nov 2025

63% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very welcomingnsevice friendly people Very welcomingnsevice friendly people Reviewed on: 13th November 2025

Latest lowest rating:

2

This survey is tedious - it’s not helping me say muc... This survey is tedious - it’s not helping me say much about my experience . Mostly good with a few blips - still haven’t managed to speak to anyone ab... Read more Reviewed on: 12th November 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (914)

There always helpful and quick too view your applica...

There always helpful and quick too view your application Reviewed on: 28th March 2024

Have had no problems at all via emails or calls very...

Have had no problems at all via emails or calls very good company Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jason, Thank you for the 5-star review. We are over the moon to hear about your seamless experience with us! We strive to always give our members the best possible service, and it is a joy to hear our efforts have resonated with you. Best wishes, Monica Response date: 29th August 2024

Was very efficient and friendly and sorted my loan o...

Was very efficient and friendly and sorted my loan out quickly and replied to questions emails quickly . loan is a good price and value and has really helped me feel better about my finances Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jennifer, Thank you for your wonderful review! We’re delighted to hear that our team was efficient and friendly, and that we could issue your loan quickly. It’s great to know that a loan from us has helped you feel better about your finances. We’re always here to assist you! Warm regards, Monica Response date: 29th August 2024

Since I signed with GWC they’ve been amazing and ext...

Since I signed with GWC they’ve been amazing and extremely helpful. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Tiffany, Thank you so much for your glowing review. We’re thrilled to hear our team has been helpful every step of the way. We’re always here to help! Best wishes, Monica Response date: 29th August 2024

As a client of this company.

As a client of this company. I can only applause to them, for helping me out, when I was in the bad shape and none of the others companies wanted to support me and give me the loan. I have been approved for a loan straight away when applied. The team was very helpful and always ready to answer any queries. Without them it would be complicated to survive. So 6 stars out of 5 to this company. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Ruslans, Thank you so much for your heartfelt review! We’re overjoyed to hear that we could support you when you needed it most. Our team is always here to help, and your kind words truly mean the world to us. Best wishes, Monica Response date: 29th August 2024

Excellent customer service.

Excellent customer service. Very responsive and very helpful. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Aggie, Thank you for the 5-star review! Our Member Services Team are absolutely dedicated to providing excellent customer service, and we’re delighted you found them responsive and helpful. Best wishes, Monica Response date: 29th August 2024

Absolutely fantastic with dealing with me , when I’v...

Absolutely fantastic with dealing with me , when I’ve been going through a difficult situation. Very understanding. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jo, Thank you for your kind words. We’re so glad to hear that our team was able to support you with empathy and understanding during a difficult time. We take great pride in treating every member with the compassion they deserve. If you ever need anything, don’t hesitate to reach out—we’re always here for you. Kind regards, Emily Response date: 19th August 2024

Great communication and excellent service

Great communication and excellent service Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Stacy, Thank you for your kind words. Our Member Services Team are absolutely dedicated to providing excellent customer service, and we’re thrilled that our efforts have resonated with you! Best wishes Monica Response date: 29th August 2024

I am very new to the country all the bank or any oth...

I am very new to the country all the bank or any other financial platform not ready to support me but Great western credit union had a tie up with my Work NHS and did all background check and lent me a loan. Which means a lot to me. I will never forget the help untill I Die. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Ganesh, Thank you so much for your kind words. We’re really glad we could support you when you needed it, and it’s wonderful to have you as part of our community. We’re always here to help so please don't hesitate to get in contact. Kind regards, Emily Response date: 19th August 2024

Friendly and helpful people - definitely recommend.

Friendly and helpful people - definitely recommend. Good value and great rates. Local and engaged. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Simon Thank you for your fantastic review! We’re so glad you found our team friendly and helpful, and we appreciate your recommendation. It’s great to hear that you have been pleased with our rates and local engagement—we’re committed to supporting our community. Thanks again for your support. Kind regards, Emily Response date: 19th August 2024

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