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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1251 reviews)

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4.81

Based on 1,251 reviews, last reviewed 4th Mar 2026

9% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Just so easy and simple to use defo recommend Just so easy and simple to use defo recommend Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1251)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Thank you.

Other than the system timing-out on the banking verification, the process was clear and straightforward, with no problems. Reviewed on: 6th October 2025

Reply from Great Western Credit Union Hi Marcus, Thanks so much for your feedback! We're really pleased to hear that the process felt clear and straightforward overall. We are sorry about the issue you experienced with the banking verification timing out, we know that can be frustrating, and we’re always working to improve the experience. We really appreciate you taking the time to share your thoughts! Best wishes, Emily Response date: 17th October 2025

Simple process with a trustworthy company

Very friendly and helpful team. Felt like they had a sensible approach to lending and didn’t allow me to borrow too much. They made the payment arrangement affordable and the paperwork was simple. Reviewed on: 5th October 2025

Reply from Great Western Credit Union Hi Di, Thank you so much for your kind words! We're really glad to hear that you found our team friendly and helpful, and that our approach to lending felt sensible and supportive. Making sure repayments are affordable and manageable for our members is really important to us, so it’s great to know that came through in your experience. Thanks again for taking the time to share your feedback! Best wishes, Emily Response date: 17th October 2025

Really good loan company easy to do and fast

Really good loan company easy to do and fast Reviewed on: 3rd October 2025

Reply from Great Western Credit Union Hi Kerys, Thank you for taking the time to leave a review, it's great to hear you found the application easy and fast. Thank you again for the feedback. Best wishes, Emily Response date: 17th October 2025

Professional ,helpful and very understanding and a r...

Professional ,helpful and very understanding and a really simple aplication system I'm very happy with my experience so far Reviewed on: 2nd October 2025

Reply from Great Western Credit Union Hi Michaela, Thank you for your kind words, we're so glad you had a great experience and found our application process to be simple and straightforward. Best wishes, Emily Response date: 17th October 2025

Excellent

Excellent service thats been a great help, cant fault them Reviewed on: 2nd October 2025

Reply from Great Western Credit Union Hi Sami, Thank you for taking the time to leave us such kind feedback, we're so glad to hear you found our service to be excellent. Best wishes, Emily Response date: 17th October 2025

BCU has help me out over the last few years when i n...

BCU has help me out over the last few years when i needed access to money Reviewed on: 1st October 2025

Reply from Great Western Credit Union Hi Paul, It's lovely to hear that we've been able to help you over the years and support you when you need it. Thanks for taking the time to leave us such a lovely review. Best wishes, Emily Response date: 17th October 2025

Excellent service fast and very easy

Excellent service fast and very easy Reviewed on: 30th September 2025

Reply from Great Western Credit Union Hi Danielle, Thank you for taking the time to leave a review. We are so glad you had a great experience and that you found our service to be fast and easy. Best wishes, Emily Response date: 17th October 2025

Excellent service quick turnaround

Excellent service quick turnaround Reviewed on: 30th September 2025

Reply from Great Western Credit Union Hi Jane, Thank you for leaving us such great feedback, it's great to hear you found our service to be excellent. Best wishes, Emily Response date: 17th October 2025

Very fast decision and very helpful staff

Very fast decision and very helpful staff Reviewed on: 30th September 2025

Reply from Great Western Credit Union Hi Naomi, That's great to hear! Thank you for choosing us. Best wishes, Emily Response date: 17th October 2025

Very quick and easy and very helpful

Very quick and easy and very helpful Reviewed on: 29th September 2025

Reply from Great Western Credit Union Hi Paige, Thank you for taking the time to leave us such great feedback, if there's anything we could do to improve your experience please let us know. Best wishes, Emily Response date: 17th October 2025

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