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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (910 reviews)

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4.82

Based on 910 reviews, last reviewed 12th Nov 2025

56% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very quick and very helpful. Very quick and very helpful. Easy to apply. Reviewed on: 12th November 2025

Latest lowest rating:

2

This survey is tedious - it’s not helping me say muc... This survey is tedious - it’s not helping me say much about my experience . Mostly good with a few blips - still haven’t managed to speak to anyone ab... Read more Reviewed on: 12th November 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (910)

Brilliant service.

Brilliant service. Affordable repayments. Always helpful when needed, never had a problem always been spot on Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Charmaine, Thank you sincerely for your positive feedback and glowing review! We’re absolutely delighted that our service has met your expectations, and we’re committed to maintaining that standard. Should you ever need further assistance in the future, please don’t hesitate to reach out. We are always happy to help. Best regards, Monica Response date: 14th August 2024

Easy to apply for a loan, very helpful team if havin...

Easy to apply for a loan, very helpful team if having any difficulty applying or any questions. Great low rates to pay back the loan highly recommended Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Keely, Thank you so much for sharing your positive experience, your recommendation means the world to us! We’re thrilled that applying for a loan was easy for you, and it warms our hearts to know that our team was helpful during the process. Our commitment to providing low rates and affordable loans stands firm. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to support our members every step of the way! Warm regards, Monica Response date: 14th August 2024

really helped me when i needed it in terms of lendin...

really helped me when i needed it in terms of lending me money and will always be thankful Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Lewis, Thank you for taking the time to leave us a 5-star review. We are thrilled to know that we could assist you with your loan requirements during a crucial time. Should you require further assistance in the future, whether it’s related to loans or savings, please do not hesitate to get in touch. Best regards, Monica Response date: 14th August 2024

Very simple process and quick responses when I've ha...

Very simple process and quick responses when I've had a query. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Charlotte, Thank you so much for taking the time to leave us a 5-star review. We’re absolutely delighted that we could assist you with your loan requirements. Providing timely and helpful customer service is at the heart of what we do, knowing that our efforts resonated with you is wonderful. Should you ever need further assistance, whether it’s related to loans or savings please don’t hesitate to reach out to us. Warm regards, Monica Response date: 14th August 2024

Very good

Helpful and very understanding of people's situation Reviewed on: 14th August 2023

helpful and kind supportive staff

took out a loan with these guys this year and found them very helpful although i didnt get the amount i asked for they still made it possible for me to take out a loan with them. i found them very freindly and helped me out in a desperate situation Reviewed on: 9th August 2023

Excellent Service

Great Western Credit Union made the process of applying for a loan easy to apply with excellent communication and service Reviewed on: 19th July 2023

Excellent

Very helpful when chatting to them and applying online Reviewed on: 18th July 2023

Loan saved my family

I ran into a lot of trouble a couple of years ago, leaving my home behind. I left with my child and need a place to live and luckily Great western credit Union was there to help! Helping with a loan to get me back on my feet, their team is very friendly and helpful and I barely noticed paying it back as they help make it as easy to pay back that suits your income. Thank you so much! Reviewed on: 28th June 2023

Life saver

GWCU has helped me out of some hard situations. I have been with them for years. Definitely recommend GWCU from my experience they are very kind, considerate and understanding. Reviewed on: 27th June 2023

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