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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (907 reviews)

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4.82

Based on 907 reviews, last reviewed 11th Nov 2025

56% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Iv been with credit union for over ten years . Iv been with credit union for over ten years . Always there to help , thank you :) Reviewed on: 11th November 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (907)

Excellent service during difficult times

Great Western Credit Union gave me a lifeline and provided an excellent service during difficult times. I was made redundant and reliant on benefits and since my mental and physical health conditions have had an impact on my life financially. The service provided has and continues help me during this difficult period. I highly recommend Great Western Credit Union to others that may have been refused credit elsewhere. Thank you GWCU. Reviewed on: 27th June 2023

Brilliant Community Based Organisation

Helpful people, highly recommend Reviewed on: 27th June 2023

Loan

I've sorted my CCG and still can't get a much needed loan with you.. I've had loans in the past and never missed a payment.. I'm so disappointed with the service you offer and the way you have dealt with my enquiries Reviewed on: 27th June 2023

Happy

Thank you for helping our family Reviewed on: 12th June 2023

Very happy after my third loan

Excellent experience after my third loan Reviewed on: 28th May 2023

Great company

Great western credit are so helpful. They are quick to respond to any queries you have. Due to the help from them it has helped me to get back on my feet financially Reviewed on: 25th May 2023

GWCU creates community

At a time when cost of living is so high, coming across an organisation like GWCU is refreshing. You can tell they care, the staff are very meticulous and profit does not seem to be the overall concern. But rather growing WITH and supporting the local community. So many people will be able to find better footing because of this. I really appreciate their help and their approach to my loan which has really helped me to stabilise my finances. I cannot recommend them enough. Reviewed on: 24th May 2023

Very good

I had a loan from Western Union and it was very quick and very helpful Reviewed on: 24th May 2023

Perfect Customer Service

Bristol Credit Union helped me get into a new home. The were absolutely amazing, they took care of all the paperwork, all I had to do was sign and I even done this via email. The team are really friendly and easy to access, no long waiting times on the phone and are always quick to answer emails. They have a very family run type business feel about them whilst always being super professional. I have recommended them to two family members who have both used them and they also had the same great service. Overall I cannot say a bad word about them they are just perfect. Reviewed on: 24th May 2023

Best Credit Union Loan Provider

I was surprised with the ease of the process and the professionalism of employees. This company helped me to pass the rough period even with my thin credit file. Thank you guys! Reviewed on: 24th May 2023

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