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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1148 reviews)

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4.82

Based on 1,148 reviews, last reviewed 24th Jan 2026

90% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Was easy to access a loanWould use again Was easy to access a loanWould use again Reviewed on: 24th January 2026

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1148)

GWCU has helped me improve my credit rating, which h...

GWCU has helped me improve my credit rating, which has helped me get a flat. It's a great service. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Richard Thank you for your 5-star feedback! We're so proud to help you on your financial journey, and that the improvement of your credit rating has led to you getting a flat - congratulations!. It's also satisfying to hear that we have delivered an agreeable service a long the way. We really value your feedback and GWCU are always here if you need more support in the future. Warm regards Robin Response date: 29th July 2025

Fair, Flexible Support for Me and My Colleagues

I am incredibly grateful for the support Great Western Credit Union (GWCU) has provided to me and many of my colleagues through the Money@Work scheme offered in partnership with St Monica Trust. Their savings and loan options through payroll deductions are straightforward, convenient, and most importantly, affordable. The deductions from my pay are fair and never feel overwhelming, allowing me to manage my finances comfortably without stress. GWCU truly understands the needs of their members and offers excellent customer service and flexible financial solutions. It's no surprise they have been recognized as finalists in the 2025 Consumer Credit Awards for both Best Credit Union (South) and Best Credit Union Loan Provider. I highly recommend GWCU to anyone looking for a reliable and supportive financial partner. Their commitment to helping individuals like me makes a real difference. Reviewed on: 5th July 2025

Reply from Great Western Credit Union Hi Grace Thanks for your fantastic review! We're proud to partner with St Monica's, and it's great to see our Money@Work offerings are making such an impact. Through payroll reductions, we look to simplify your savings or loan repayments, so we're delighted to see this highlighted in your response feedback. We look forward to continuing to help both you and St Monica Trust! Thanks again Robin Response date: 29th July 2025

Loans supported by company

They support giving loans to people who work for my company. Very safe and secure. Reviewed on: 4th July 2025

Reply from Great Western Credit Union Hi Hayley We're very grateful for your review! We pride ourselves in being reliable and trustworthy, so it's fantastic to see this expressed in your feedback. We hope to continue to help you and your company going forward! Best wishes Robin Response date: 21st July 2025

easy and quick to apply; available consultation by e...

easy and quick to apply; available consultation by e-mail Reviewed on: 3rd July 2025

Reply from Great Western Credit Union Hi Kaspars Thank you for taking the time to respond! It's great to see how straightforward you have found the application process, and that you were able to contact us through email. We're always here if you need anything else from us! Warm regards Robin Response date: 21st July 2025

loan application was fast and efficient.

loan application was fast and efficient. Reviewed on: 3rd July 2025

Reply from Great Western Credit Union Hi Francis Thanks for leaving a review! We're glad we were able to help you in such a timely manner. Let us know if you ever need anything else. Thanks again Robin Response date: 21st July 2025

Would highly recommend

I was kept informed throughout the process and funds were made available promptly. Would certainly recommend as an alternative to bank or building society lending. I felt I was treated fairly and my application was treated on a completely individual basis. Reviewed on: 1st July 2025

Reply from Great Western Credit Union Hi Jamie Thanks for sharing your experience with GWCU! It’s important to us that each person is considered on their own terms, and we’re so pleased you felt respected throughout. We endeavour to be a fair and accessible alternative, so you recommendation means a great deal. Thanks again for choosing us and for passing on your experience to others! Warm regards Robin Response date: 15th July 2025

Staff are very understanding and helpful.

Staff are very understanding and helpful. Reviewed on: 24th June 2025

Reply from Great Western Credit Union Hi Samantha Thanks for the review! We always strive to provide the best service possible for our members, so it's great to hear this reflected by yourself. We hope we can continue to assist you! Best wishes Robin Response date: 15th July 2025

I’ve been using GWCU many years already and I alway...

I’ve been using GWCU many years already and I always got my loan so easy , they are always there to help your need whatever it may be, so I recommend my friends and family to use GWCU. Reviewed on: 23rd June 2025

Reply from Great Western Credit Union Hi Maria We're so pleased to hear your response! Thank you for being a loyal member of GWCU over the years. We're delighted that you find are services to be simple and we're glad to be there when you need us. Thanks again for the recommendation! Regards Robin Response date: 15th July 2025

My experience was ecelant I was helped with the mone...

My experience was ecelant I was helped with the money for my deposit so I was able to move to stable accommodation Reviewed on: 20th June 2025

Reply from Great Western Credit Union Hi John Thanks for giving us a review! It's great to know you have received a 5-star experience with us. It means so much to us that we could help a member with something as important as accommodation. We look forward to continuing to support you in the future! Regards Robin Response date: 10th July 2025

Easy to do application ...

Easy to do application straight forward and excellent rates Reviewed on: 20th June 2025

Reply from Great Western Credit Union Hi Leanne Thanks for such a positive review! We're happy to know that our application process was so simple. We try and make our rates competitive, so its great to see this reflected in your feedback as well. We look forward to continuing to serve you in the future! Best wishes Robin Response date: 1st July 2025

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