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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (2058 reviews)

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4.74

Based on 2,057 reviews, last reviewed 24th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great rate and easy process Applying for a loan was quick and easy. I was offered a great rate and the whole process was straightforward with no problems at all. I'd definitely r... Read more Reviewed on: 24th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (2058)

Thank you very much always helping me and help my fa...

Thank you very much always helping me and help my family and my children always. I never miss any payment always will look after me. Thank you very much Credit Union and many thanks. Reviewed on: 27th May 2026

Reply from Great Western Credit Union Hi Nagi, Thank you for your kind words. It really means a lot to hear that we’ve been able to support you and your family. We appreciate you keeping on top of your payments and we’re always here when you need us! Best wishes, Emily Response date: 10th June 2026

Good experience good amount of money to borrow

Good experience good amount of money to borrow Reviewed on: 27th May 2026

Difficulty in contacting customer service due to the...

Difficulty in contacting customer service due to their short opening times Reviewed on: 27th May 2026

It’s really good rate and very helpful

It’s really good rate and very helpful Reviewed on: 27th May 2026

So I have been with Greatwestern since they first se...

So I have been with Greatwestern since they first set up, and I was a single mum struggling with provident debt. Greatwestern helped me to clear that debt which in turn relieved so much stress and worry for me!! They have been amazing and I have continued to get loans and save with them. I always recommend them to anyone I know!! Reviewed on: 27th May 2026

Reply from Great Western Credit Union Hi Christine, Thank you so much for sharing this, we’re really glad we could support you during that time. It’s great to hear the difference it’s made, and we really appreciate you continuing to save with us and recommending us to others. Best wishes, Emily Response date: 10th June 2026

GWCU helped me out more than I can explain.

GWCU helped me out more than I can explain. Providing not just money, but support! Affordable and safe lending with options like savings, Christmas savings and larger loans for businesses etc. Reviewed on: 27th May 2026

Reply from Great Western Credit Union Hi SAMMCH, Thank you for sharing this, it really means a lot to hear. We’re proud to support our members not just with lending, but with options that help them feel safe and in control of their finances. Best wishes, Emily Response date: 10th June 2026

Very good approach, sometimes it’s very helpful

Very good approach, sometimes it’s very helpful Reviewed on: 26th May 2026

Reply from Great Western Credit Union Hi Aneesh, Thank you for taking the time to leave us a review. We're really pleased to hear you've found our approach helpful and that our Loan services has supported you when needed. We really appreciate your feedback and your membership with GWCU. Best wishes, Sepi Response date: 26th May 2026

Helpfull and easy to do quick form is easy to...

Helpfull and easy to do quick form is easy to complete Reviewed on: 26th May 2026

Reply from Great Western Credit Union Hi Chauntel, Thank you for taking the time to leave us a review. We're so pleased to hear you found the Loans application quick, helpful and easy to complete. Making things simple and straightforward for our members is really important to us, so it's lovely to hear your feedback and thank you for being a part of GWCU. Best wishes, Sepi Response date: 26th May 2026

Very poor communication

Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

Reply from Great Western Credit Union Hi MunAkh, Thank you for taking the time to share your feedback. Our process is to notify members when a loan decision has been made, including where an application has been declined. If you did not receive that communication for any reason, we would encourage you to get in touch with our team directly so we can look into this for you. Best wishes, Emily Response date: 10th June 2026

Straight professional staff.

Straight professional staff. Easy understanding of details exactly what i was looking! Reviewed on: 26th May 2026

Reply from Great Western Credit Union Hi Arpad z, Thank you for taking the time to leave us a review. We're really pleased to hear you found the team professional and the loan process clear and easy to follow, and that it was what you needed. We really appreciate your feedback and thank you for being part of GWCU. Best wishes, Sepi Response date: 26th May 2026

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