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Great Western Credit Union: Loans reviews

4.82
Based on 906 reviews, last reviewed 10th Nov 2025
57% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful and quick to respond, application easy... Very helpful and quick to respond, application easy to fill out Reviewed on: 10th November 2025
Amy j's avatar
Amy j

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025
Ndeye S's avatar
Ndeye S

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (906)

Reliable service help to invest.

5
Good customer service with better percentage of reasonable loan. Reviewed on: 23rd June 2022

People not numbers

5
I like to work with GWCU because they treat us as a client not like other lenders that don't care about nothing. Amazing costumer service. 5 stars service. Reviewed on: 23rd June 2022

This company helped me when no-one else would.

5
Professional, yes of course they are a business, but very helpful personable staff. I had to fulfill their financial requirements, but they were compassionate whilst maintaining their sound business ethos when times were tough for me. Reviewed on: 23rd June 2022

Easy-going financial wizards

5
It's a real pleasure to deal with such easy going financial wizards. Nothing is to much trouble. Reviewed on: 22nd June 2022

My experience with the organisation was awesome

5
When I went to the then Bristol Credit Union I was not a member and was not expecting to be given a loan. To my surprise it took me minutes to get a loan. I needed the money to pay my son’s university fees…. I was desperate. I will forever be grateful to the Bristol credit union. Reviewed on: 22nd June 2022

Easy registration process , loan is 95% to be granted, good interest rate and excellent customers services. Kudos to GWC

5
Have been granted a loan twice and the loan process was very straight forward, decision made within one day, interested rate good and this has help me as I customer to always come back for loan when need be and high chances of the loan being granted. Reviewed on: 22nd June 2022

Excellent service

5
Excellent service. All agents are very friendly & really helpful. No time at all to sign up as a member. They welcome anyone receiving benefits. Quick online application. Quick response. Reviewed on: 22nd June 2022

Stars all round!

5
The customer service is really good, they will do their best to try and help. Reviewed on: 22nd June 2022

Loans and savings accounts

5
I have had a few loans with credit union, they let you know quickly if you are accepted and the interest rate is amazing. Great customer service. I always tell family and friends about this company. I also have a savings account which is still active. Thank you Reviewed on: 22nd June 2022

Loans

5
Very helpful easy to talk to very understanding. Needed help with family finance loan didn't take long at all. I highly reccomed this company Reviewed on: 22nd June 2022

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