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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.739390612811059908 (1721 reviews)

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4.74

Based on 1,720 reviews, last reviewed 22nd Jun 2026

74% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Applied for a family loan the service was easy to us... Applied for a family loan the service was easy to use with fast response Reviewed on: 22nd June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1721)

I am rather old and my washing machine broke down

I am rather old and my washing machine broke down and the great Western Credit union helped me to get a reaplacement very quickly at an affordable help. Thank you so much Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Brian Thank you so much for your kind words - it really means a lot that you recommend us to others! To be able to help you with something as stressful as a washing machine breaking down makes us extremely proud. It is also pleasing we could do this in a way which was both timely and reasonable. Thanks again for being a member and continuing to support GWCU! Warm regards Robin Response date: 16th September 2025

Absolutely fantastic company and fast acting when I...

Absolutely fantastic company and fast acting when I needed help for an emergency. Reviewed on: 16th September 2025

Reply from Great Western Credit Union Hi Tracy Thank you so much for your heartfelt words! It's extremely gratifying to know that you've had such great experiences with GWCU, and especially pleasing to hear we have been there when you needed us most. Thanks again for your continued support and if you need any support in the future please don't hesitate to get in touch! Best wishes Robin Response date: 16th September 2025

Was pretty easy to apply online and navigate the pro...

Was pretty easy to apply online and navigate the process Reviewed on: 13th September 2025

Reply from Great Western Credit Union Hi Mr A We are really appreciative of your kind words! It's great to see the simplicity of our journey reflected in your feedback, and that you encountered no issues. Please let us know if you need anything else! Many thanks Robin Response date: 16th September 2025

Always helpful and friendly reliable and always find...

Always helpful and friendly reliable and always finds a way to help you get what you need, no matter your circumstances Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Chantelle Thank you for your continued support of GWCU! We try and find the best way to support our members always, and your loyalty is a good sign we are going about things the right way. We’d be thrilled to continue to assist you going forwards! Warm regards Robin Response date: 16th September 2025

Quick decision and excellent service

Quick decision and excellent service Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Lisa Thank you for your 5-star review! We pride ourselves on our service, so it is great to know you felt well treated, and got a decision speedily. Don't hesitate to contact us if you need more assistance! Best wishes Robin Response date: 16th September 2025

always recommend

Great help and a great service would always recommend Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Scott, Thank you for the recommendation! We are delighted to be able to assist you, and glad to hear that our service is up to standard. If you need anything else, please let us know! Best wishes, Robin Response date: 16th September 2025

It was very good very fast.

It was very good very fast. Applied within half hour got a message back Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Courtney We really value you review! It is one of our core aims to be speedy, and we are pleased that you have received such quick feedback. Let us know if you need anything else! Warm regards Robin Response date: 16th September 2025

It was good and easy and very efficient

It was good and easy and very efficient Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Darren Thank you for your kind words. We are glad your journey with GWCU so far has been satisfactory - we hope we can continue to help in the future! Best wishes Robin Response date: 16th September 2025

Great stuff Easy process

Easy process great value on loans Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Michael Thanks for your response! We are glad to know our processes are simple, and that you have found our rates to be affordable. If you need to contact us, please get in touch! Regards Robin Response date: 16th September 2025

Overall great experience, easy application and fast...

Overall great experience, easy application and fast decision making Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Mr L Thanks you for sharing your experience with us! We are glad that we have been swift and straightforward for you, leading to an enjoyable experience. If you need help in the future, we hope we can help! Best wishes Robin Response date: 16th September 2025

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