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Great Western Credit Union: Savings reviews

4.67
Based on 341 reviews, last reviewed 21st Mar 2026
94% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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1%
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2%

Latest highest rating:

5

West country credit union supporting local communities West country focused credit union that supports local communities. GWCU provide a simple set of savings and loans. They provide a lot of support to pe... Read more Reviewed on: 21st March 2026
James Dorset's avatar
James Dorset

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026
Jon May's avatar
Jon May

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (341)

Local friendly money support

4
Needed help to get a loan to do work on our home. Assisted quickly and promptly with courtesy and friendliness. While they were dealing with me, I saw them also help a customer with a first loan for furniture when he was getting a place for for the first time (with limited money) & he wanted some personal things for his own room. Reviewed on: 10th July 2020

A vital asset to the community

5
Bristol Credit Union give fantastic customer satisfaction. They are always helpful, efficient and very professional. They provide a much needed financial service to the community. Reviewed on: 10th July 2020

Very good treatment with personalized attention

5
I have always received kindness and information, solving the problems I had to open my account, since I was only living and working in Bristol for three months. I am very grateful to them. Reviewed on: 9th July 2020

You all an amazing. Well done for everything

5
I wish you luck and success and more development. Reviewed on: 9th July 2020

Friendly & Approachable

5
Great team! Very approachable with any issues. Reviewed on: 9th July 2020

It is a privilege, to be a member.

5
I always have been welcome here, never had any issues of any kind, with this excellent team. Their sympathy and professionalism, do improve my day. Thank you! Reviewed on: 9th July 2020

Great customer service

4
Great service when setting up my account very helpful and professional Reviewed on: 9th July 2020

Great service

4
Bristol credit union are one of the best companies they help people who are struggling with paying a deposit on a property like myself they also do many other things to help people would definitely recommend Bristol credit union to any friends or family. Reviewed on: 9th July 2020

Very helpful friendly and innovative

5
Always a great experience, even had a nice chat with the CEO once about plans. Great to support the community rather than rich bankers. Reviewed on: 9th July 2020

Very good customer service

5
They have been very trustworthy and easy to talk to and clear speaking. Reviewed on: 9th July 2020

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