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Habito: Mortgage broker reviews

4.92
Based on 1,488 reviews, last reviewed 8th May 2026
97% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026
Rachel G's avatar
Rachel G

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026
Vinod Patel's avatar
Vinod Patel

About this product

Habito can provide your mortgage, legal work and property survey all in one place.

If you just need a mortgage, then Habito’s advice and support is free as they get paid by the lenders. Any legal and survey work will be chargeable. Habito provide a qualified mortgage broker and case manager to support you.

Habito mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Habito before, you can also leave a review and share your experience.

Habito Mortgage broker reviews (1488)

Review of the Habito, Mortgage broker:

Very good

5
This is very good idea to give more options to investors to find good and cheap rate of interest. Reviewed on: 31st January 2019

Very clear and competative.

5
The cusomter service is great and the the deal competative. The app is also slick, making a quite dull process pretty bearable. Reviewed on: 27th March 2023

Amazing

5
My advisor Emily was so helpful, always responded quickly and nothing was ever too much trouble. She was happy to take her time and talk me through all the different processes and was more than happy to look through various combinations so I could get the best deal for me. Thank you! :) Reviewed on: 27th March 2023

Great service

5
In the process of using Habito for our remortgage for the second time. Easy to use, efficient service and helpful staff. Reviewed on: 27th March 2023

Helpful and clear

5
Would recommend as were helpful and clear with what we needed to do and information to provide Reviewed on: 27th March 2023

Helpful and Efficient

4
Great customer experience. SImple to use. The only reason that it isn't a perfect score is that the required documents was a small list, that seemed to be too small given the complexity of the mortgage. Then they ask for additional options. It would be simpler to have a more comprehensive range of documents to submit and for this stage to be completed once, rather than twice! Other than that, flawless customer service Reviewed on: 27th March 2023

Simple, easy, and no BS

5
I looked to apply for a first-time buyer mortgage, and the whole process of helping me understand and apply for a mortgage was completely helped by the online team at Habito, who themselves were so patient and friendly explaining how to best make the most of the services. Reviewed on: 27th March 2023

Very helpful and great guidance

5
Our habito experience has been great, guided through the entire process. We werent pressured into using Habito Plus as we had our own solicitors ready. They found a great mortgage for us so couldnt be happier! Reviewed on: 27th March 2023

Would recommend

5
I found the online site and questionnaire easy to navigate. Chats with the advisors at all stages were prompt, helpful and patient with my extra questions or worries. I was not rushed or pressured to a decision at any stage which I really appreciated Reviewed on: 26th March 2023

Informative and Supportive

5
I would definitely recommend Habito for first-time buyers who are less familiar with the process of buying a property. The website offers guides to various aspects of buying (stages of conveyancing, how each party is involved, etc.), which are written in a very accessible way. During the mortgage recommendation process, my Habito contact answered all my questions very clearly and was consistently friendly. Overall, I feel like I have been well supported by Habito. I would definitely recommend them, Reviewed on: 25th March 2023

I wouldn't go anywhere else

5
Antra has been so helpful, patient and provided great advice constantly throughout this process while I have been unsure what to do ahead of my first fixed term coming to an end. Having dealt with Habito for my first mortgage after having a bit of a nightmare with another broker - I wouldn't want to go anywhere else, I trust the service and everything is made very easy with the online portal and the great staff to support. Reviewed on: 25th March 2023