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Habito: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.92 (1488 reviews)

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4.92

Based on 1,488 reviews, last reviewed 8th May 2026

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026

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About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1488)

Great help from Habito

I took a mortgage out a couple of years ago from Habito off the back of a friends recommendation. I wasn’t disappointed. When I needed to remortgage this time I went straight to them. It’s perfect for me because I hate it when I’m bombarded with marketing phone calls for mortgages and prefer this way of working. It’s clean and simple abs everyone I’ve dealt with had been very responsive. In the middle of the two full applications I’ve also asked for various other mortgage in principles for other projects and the team have been on hand every time even though they didn’t transpire. Thanks so much! Reviewed on: 18th February 2022

Fast, modern & convenient interaction with a broker

Great service, especially from the front of house Habito support. Reviewed on: 18th February 2022

Mortgage check

Excellent service delivery, commitment and professionalism. They made the process painless Reviewed on: 18th February 2022

Does the job

The system is good in theory. But in execution it requires work. I only knew about my valuation and offer as a result of asking for the NatWest tracking number. By the time the tracker has updated, it was after my mortgage offer had come through. I have had no updates, only requests for further documents which should have been requested at the outset (such as proof of deposit). Also I had to explain how a number of accounts added up to make a deposit (basic maths). In essence, I feel that little work was done save for forwarding on some documents. Reviewed on: 17th February 2022

Excellent service

I had a mortgage in principle within an hour, my application was submitted within a day and I had my mortgage offer within a week. Communication was excellent, got back to me straight away. Reviewed on: 17th February 2022

Quick and Straight Forward

Simple process, advisers on hand all the time with quick responses and advice. Great service, will recommend. Reviewed on: 17th February 2022

How it should be done

Sometimes you think that doing it online instead of in person will be easier but not necessarily quicker, and will lack a personal touch. This is absolutely not the case with Habito. All messages were responded to quickly - it's easy to see if people are online, if they have read your message, if they are typing etc. There is a great blend of 'stock' messages - templates that give you explicit instruction - but rather than impersonal, they feel appropriate - and there is always, always, someone there on the other side to talk to. And the communication is great. On top of that - the UI/UX is first class. Its desktop based but hands over to an app for document uploads. Really impressed. Reviewed on: 17th February 2022

Excellent as always

Have used habitos services on more than one occasion and they have never disappointed. Excellent service everytime ! Reviewed on: 17th February 2022

Very helpful mortgage broker

Pietro, Delilah and the rest of the habito team have been exceptionally helpful and very fast to respond with our questions when going over our mortgage application. I'd happily recommend them to friends and family. Reviewed on: 17th February 2022

Quick, friendly and very helpful.

My advisor was speedy, helpful and friendly. Removed all jargon for me and explained in my terms how to get the best deal. Thank you! Reviewed on: 17th February 2022

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