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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Always a pleasure to work with a mutual society,.

Always a pleasure to work with a mutual society,.excellent staff Reviewed on: 25th March 2025

Excellent

No problems. All good experience. Reviewed on: 25th March 2025

Great products & excellent customer service

They provided just what I needed. They are very responsive to customers and helpful. Quick service on line and on the phone. If you have any questions.. the App works well too. Reviewed on: 25th March 2025

Great customer service

Great customer service, very professional and knowledgeable. Pleasant to talk to, cannot fault Hanley. Reviewed on: 25th March 2025

Friendly helpful staff

Friendly well informed staff and excellent products Reviewed on: 25th March 2025

Savings.

No problems, online account excellent. Reviewed on: 25th March 2025

No complaints

Good old-fashioned in-person service & can view or top-up account via app - meets all my needs. Local branch, clean & serene premises, friendly staff, never had to wait more than a few minutes. Opened a saver with very good interest rate & even though rates have dropped generally it remains competitive. Very happy with experience to date. Reviewed on: 25th March 2025

Excellent and helpful staff

Any contact by phone I have had with staff has been very helpful. Staff are unfailingly polite, friendly, easy to talk to and informative. Reviewed on: 25th March 2025

Great customer service and so friendly.

Great customer service and so friendly. Reviewed on: 25th March 2025

Excellent service over the counter

Excellent service over the counter Reviewed on: 25th March 2025

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