Write a review

Go to business site

Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

View other Hanley Economic Building Society products

4.81

Based on 477 reviews, last reviewed 9th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

Visit provider site Read all reviews Write a review

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hanley Economic Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Hanley Economic Building Society Savings reviews (477)

HEBS Festival Park

The staff are always helpful, approachable, knHEBSowledgable and professional Reviewed on: 25th March 2025

Very good customer service and easy to use website.

Very good customer service and easy to use website. Reviewed on: 25th March 2025

Friendly professional staff

Friendly professional staff, always try there best to help. Reviewed on: 25th March 2025

interest rate

Very happy with the interest rate Reviewed on: 25th March 2025

Very helpful on the phone when setting up an online...

Very helpful on the phone when setting up an online account. Not so helpful when I needed to sort out LPOA for my father who had dementia. My father had accounts with lots of different financial organisations, who all had pretty much the same policies regarding LPOA (LPoA + my proof of ID) and I could act on his behalf. However, the staff at Newcastle under Lyme branch, had me going back to branch over and again and insisted that I get my dad, who wad at the very advanced stages of dementia, to sign a document giving me permission to act on his behalf. The staff kept explaining to me that they had protect my father. They weren't interested in anything I had to say, even though it's clear I was the only one who knew what I was talking about. I went along with whatever they asked me to do and moved his funds to another one of his accounts. I really didn't want experience that kind of hassle in the future, after his death. Reviewed on: 25th March 2025

Simply the Best

I have been with the Hanley for over a year. The offer great products and excellent customer service. Reviewed on: 25th March 2025

Thoroughly recommend

Always great customer service and great rates Reviewed on: 25th March 2025

The staff team at the Biddulph branch have been amaz...

The staff team at the Biddulph branch have been amazing, very friendly and professional and knowledgeable about products and savings and investments. Reviewed on: 25th March 2025

Staff were very polite, helpful and knowledgeable

Staff were very polite, helpful and knowledgeable Reviewed on: 25th March 2025

Lovely and Friendly staff

Staff very friendly, I lost my husband and had to go in and sort things, and they were so kind to me, and looked after me. Reviewed on: 25th March 2025

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Penny Post Credit Union 4.92 from 741 reviews
Savings
from Atom Bank 4.92 from 4593 reviews
Child Trust Fund
from OneFamily 2.05 from 12 reviews

Want to see more from Hanley Economic Building Society?

Mortgages
from Hanley Economic Building Society 4.81 from 309 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub