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Hanley Economic Building Society: Savings reviews

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4.72
Based on 324 reviews, last reviewed 17th Feb 2025
7300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Happy with Hanley I’ve been with Hanley for many years and feel totally satisfied with all aspects of their service. Reviewed on: 17th February 2025
Amina V's avatar
Amina V

Latest lowest rating:

1

Had a problem when setting up access to their online... Had a problem when setting up access to their online account. It required me to change the user ID after using the one sent in the post, all seemed fi... Read more Reviewed on: 6th January 2024
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Stan P
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (324)

In branch service review

5
The staff are very helpful, they always provide the help and support you need. Reviewed on: 24th April 2024
Verified Member's avatar
Verified Member

All ways friendly and helpful staff.

5
All ways friendly and helpful staff. Reviewed on: 13th February 2024
Rob J's avatar
Rob J

Amazing company!

5
I have been using Hanley economic for my savings for years, the staff are super friendly and helpful and it’s always a positive experience visiting the branch! Reviewed on: 13th February 2024
Lauren E's avatar
Lauren E

Getting the best out of my savings

5
The Hanley team have always been so helpful and have always offered advice that suits me to be able to get the most out of my savings. Reviewed on: 13th February 2024
Josie M's avatar
Josie M

Professional

5
The staff were highly efficient and very pleasant and helpful. Reviewed on: 17th January 2024
Verified Member's avatar
Verified Member

Excellent

4
We like that staff are not pushy on other products and listen to what I want. Reviewed on: 17th January 2024
Verified Member's avatar
Verified Member

Excellent

5
Since 1961when we took out a mortgage with you and savings account until interest rates dropped service has been excellent. Happy to be back with a fixed rate bond (stay as you are). No complaints, jus good service. Reviewed on: 17th January 2024
Verified Member's avatar
Verified Member

Great Staff

5
We visit the branch regularly and have always found the staff to be very friendly, professional and knowledgeable Reviewed on: 6th January 2024
Barry's avatar
Barry

Had a problem when setting up access to their online...

1
Had a problem when setting up access to their online account. It required me to change the user ID after using the one sent in the post, all seemed fine apart from the system was slow, re logged in with the new ID logged out, then tried following day only to find the ID is wrong. I then phoned their help line with plenty of time before 12noon on the Saturday, a good 20 minutes, was put on hold and then the line cut off bang on 12, now with online account I would have thought they would answer all calls placed before the deadline of 12 noon most of the other BS do. Reviewed on: 6th January 2024
Stan P's avatar
Stan P

Helpful

5
The whole service received from Hanley Economic Building Society was very good. Reviewed on: 12th December 2023
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Verified Member

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