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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.69 (599 reviews)

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4.69

Based on 599 reviews, last reviewed 24th Jun 2026

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

We recently bought our first home with Hanley Econom... We recently bought our first home with Hanley Economic Building Society using their mortgage aimed at renters, and we couldn’t be happier with the exp... Read more Reviewed on: 24th June 2026

Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026

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About this product

You can open a Hanley Economic Building Society savings account from as little as £25.

There are a range of accounts to choose from with varying interest rates including Jet Set Saver, easy access, regular saver and fixed rate bonds.

Hanley Economic Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Savings reviews (599)

Local

I like the local branch and the friendly staff in them! Reviewed on: 7th March 2018

Excellent

Excellent and friendly local service. Reviewed on: 7th March 2018

Brilliant

Nothing really could be better. Staff are always helpful and polite. Reviewed on: 7th March 2018

Efficient

Staff are always polite and willing to help. Reviewed on: 7th March 2018

Approachable

Always greeted with a lovely smile every time I visit a branch. Reviewed on: 29th November 2017

Reasonable

Reasonable service but poor opening hours at Newcastle and poor printing equipment too. Reviewed on: 29th November 2017

Outstanding customer support

I'm a long standing member of the Hanley Economic Building Society as I had an account opened my my behalf by my great -granny in 1960. As the account hadn't been active of late I needed to verify my ID details for security reasons (which in itself is reassuring) It was so good to talk to polite staff with a sense of humour. Well done to HEBS! Reviewed on: 17th November 2017

The friendly society

Opening an account and talking through my options with a knowledgeable friendly person is just what you need from your bank. Reviewed on: 6th November 2017

Brilliant!!

You can't really improve on excellent!! Reviewed on: 25th October 2017

Friendly

Genuine and friendly staff that don't try to sell extra products. Reviewed on: 25th October 2017

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