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Hanley Economic Building Society: Savings reviews

4.76
Based on 598 reviews, last reviewed 28th Apr 2026
71% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Investing in an ISA I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026
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Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (598)

Friendly

5
Open, friendly staff, very helpful. Professional, personal service. Reviewed on: 8th October 2018

Brilliant

5
Hannah is kind, helpful and polite. A bonus to HEBS family. Reviewed on: 8th October 2018

Mint

5
Excellent customer service. Went the extra mile for me. Reviewed on: 1st August 2018
Reply from Hanley Economic Building Society Thank you for your lovely feedback! Response date: 29th August 2018
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Hanley Economic Building Society

Efficient

4
An online banking option would be better. Reviewed on: 1st August 2018

remedied

3
the problem was remedied, so all fine now Reviewed on: 20th June 2018

Friendly

5
All good and friendly service at The Hanley. Reviewed on: 22nd May 2018

Brilliant

5
Friendly and smiling staff. Nothing is too much trouble, and always a friendly word. Reviewed on: 22nd May 2018
Reply from Hanley Economic Building Society Thank you for your wonderful feedback of our staff! Response date: 30th July 2018
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Hanley Economic Building Society

Good

4
Staff in the Hanley branch are friendly. Reviewed on: 22nd May 2018

Brilliant

5
Staff are always pleasant and helpful. Nothing is too much trouble. Reviewed on: 22nd May 2018

Local

5
I like the local branch and the friendly staff in them! Reviewed on: 7th March 2018

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