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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Hanley Economic Building Society - Best visits

I have visited Newcastle, Hanley Head Office, Hanley and Longton branches. At every Office,I have found the staff to be friendly helpful and knowledgeable about my needs and the the products you sell. Exemplary service form a first class Building Society. Reviewed on: 26th March 2025

Great Service

Great customer service and excellent advice Reviewed on: 26th March 2025

Great account, simple to open, easy to manage and gr...

Great account, simple to open, easy to manage and great rates Reviewed on: 26th March 2025

Our local branch staff are knowledgeable and courteous.

Our local branch staff are knowledgeable and courteous. We have often used their services. Reviewed on: 25th March 2025

On visiting the the Headquarters counter last year t...

On visiting the the Headquarters counter last year to update the account that I had. During the transaction the person dealing with me suggested that the due to the amount of money that I had in my only account, an Instant Access Account paying 1.65%. He said it would be advantageous to create a new account paying 4.6% I duly did that. And now I’m enjoying the benefit of a considerable increased saving rate. Reviewed on: 25th March 2025

safe saving

I feel my savings are safe and traditional passbooks stop me from impulse purchases Reviewed on: 25th March 2025

excellent staff support.

excellent staff support. good quality advice and guidance in relation to investment and savinmgs Reviewed on: 25th March 2025

Okay could pay better interest for loyal customers

Okay could pay better interest for loyal customers Reviewed on: 25th March 2025

Great rates and friendly local service

We got a brilliant savings rate and excellent service from our local building society Reviewed on: 25th March 2025

Excellent customer service

Each time I go into one of the branches I find the service is excellent and can’t fault the commitment of the staff who work there both in the branches and behind the scenes. Reviewed on: 25th March 2025

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