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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Fantastic all round banking service friendly staff c...

Fantastic all round banking service friendly staff convenient local from Stoke on Trent for years Reviewed on: 6th February 2025

Professional Society.

I use my local Longton branch. It is always clean and welcoming and the staff are all great! Very professional, knowledgeable and above-all, friendly. Never had any issues, use online as well, all good! Reviewed on: 6th February 2025

I opened a 2 year fixed rate savings account in 2023.

I opened a 2 year fixed rate savings account in 2023. The interest rate was the best I could find and the member of staff was excellent, giving me all the information I needed. When visiting the branch you always get a very friendly welcome. Reviewed on: 6th February 2025

Help with deceased

After my dad passed who I had a joint account with they made the transition so much easier and were very helpful and understanding even in covid time Reviewed on: 6th February 2025

Local to Stone

Local to stone making it convenient to use with a good product range Reviewed on: 6th February 2025

Very friendly and knowledgeable staff always ready t...

Very friendly and knowledgeable staff always ready to help and very polite Reviewed on: 6th February 2025

Excellent service

Good personal service and range of products Reviewed on: 6th February 2025

Staff are always helpful and friendly

Always been a pleasure to do business with Hanley. Reviewed on: 6th February 2025

Always friendly , helpful, efficient & easy to call...

Always friendly , helpful, efficient & easy to call on phone . Answer all queries and respond till questions Reviewed on: 6th February 2025

Happy customer

Branch staff are knowledgeable and courteous . Reviewed on: 6th February 2025

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