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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Excellent products and customer service

Excellent products and customer service Reviewed on: 6th February 2025

Friendly, professional service.

Friendly, professional service that makes you feel like a valued customer and not just an account number. Reviewed on: 6th February 2025

Great schemes very good service nice and easy to use .

Great schemes very good service nice and easy to use . Convenient location Reviewed on: 6th February 2025

Excellent Service at Hanley Economic

Hanley economic staff are always very polite and respectful when you approach the counter. Always helpful and provide prompt service whenever I have visited. Reviewed on: 6th February 2025

Very helpful branch staff.

The branch in Newcastle-under Lyme Is very well run with really helpful and knowledgeable staff. We had our mortgage with HEBS and now save with them. Rates have been so-so until fairly recently, when the Loyalty Saver became available, ISA rates also were better, so my wife and I are reasonably happy with them. Reviewed on: 6th February 2025

Competitive savings rates

Competitive savings rates at a building society with a strong record of support for the local community in North Staffordshire. Reviewed on: 6th February 2025

Very safe investments interest rates could be better

Very safe investments interest rates could be better Reviewed on: 6th February 2025

I ALWAYS GET FIRST CLASS SERVICE GIVEN BY THE STAFF...

I ALWAYS GET FIRST CLASS SERVICE GIVEN BY THE STAFF IN YOUR LONGTON BRANCH WHEN I COME IN TO PAY MONEY INTO MY ACCOUNT. Reviewed on: 6th February 2025

Very friendly and helpful.

Very friendly and helpful, offering good savings advice and full assistance in helping me to choose and open the accounts and also to facilitate the funding and money transfers. First Class service. Reviewed on: 6th February 2025

Always available friendly and helpful

Always available friendly and helpful Reviewed on: 6th February 2025

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