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Hanley Economic Building Society: Savings reviews

4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Polite staff

5
The staff are always polite and knowledgeable of the products Reviewed on: 6th February 2025

Locally based. Friendly faces!

5
Locally based. Friendly staff. Professional service - cannot be faulted! Reviewed on: 6th February 2025

Bank Local !

5
Very friendly face-to-face service gives the feeling of security which is very important to my generation. Reviewed on: 6th February 2025

Good but could be better

4
Good local service, but late correspondence and card machines to accept payments rarely work. Reviewed on: 6th February 2025

The bank helped to put my money in to a...

5
The bank helped to put my money in to a good account Reviewed on: 5th February 2025

The staff explains all option is a clear concise man...

5
The staff explains all option is a clear concise manner. Reviewed on: 5th February 2025

Very friendly and helpfull girls in shop are gteat

5
Very friendly and helpfull girls in shop are gteat Reviewed on: 5th February 2025

Staff are efficient and polite.

5
Staff are efficient and polite. Procedures and communications are clear and easy to follow. Reviewed on: 5th February 2025

My experience at the Longton branch is brilliant

5
My experience at the Longton branch is brilliant Reviewed on: 5th February 2025

Friendly and trusted service.

4
Friendly and trusted service. Staff very knowledgeable and helpful. Reviewed on: 5th February 2025

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