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Hanley Economic Building Society: Savings reviews

4.76
Based on 598 reviews, last reviewed 28th Apr 2026
71% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Investing in an ISA I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026
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Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (598)

I have minimal contact and I am relatively a new cus...

5
I have minimal contact and I am relatively a new customer but I am looking at increasing my involvement going forward Reviewed on: 26th March 2025

Hanley Economic Building Society - Best visits

5
I have visited Newcastle, Hanley Head Office, Hanley and Longton branches. At every Office,I have found the staff to be friendly helpful and knowledgeable about my needs and the the products you sell. Exemplary service form a first class Building Society. Reviewed on: 26th March 2025

Great Service

5
Great customer service and excellent advice Reviewed on: 26th March 2025

Great account, simple to open, easy to manage and gr...

5
Great account, simple to open, easy to manage and great rates Reviewed on: 26th March 2025

Our local branch staff are knowledgeable and courteous.

4
Our local branch staff are knowledgeable and courteous. We have often used their services. Reviewed on: 25th March 2025

On visiting the the Headquarters counter last year t...

5
On visiting the the Headquarters counter last year to update the account that I had. During the transaction the person dealing with me suggested that the due to the amount of money that I had in my only account, an Instant Access Account paying 1.65%. He said it would be advantageous to create a new account paying 4.6% I duly did that. And now I’m enjoying the benefit of a considerable increased saving rate. Reviewed on: 25th March 2025

safe saving

4
I feel my savings are safe and traditional passbooks stop me from impulse purchases Reviewed on: 25th March 2025

excellent staff support.

5
excellent staff support. good quality advice and guidance in relation to investment and savinmgs Reviewed on: 25th March 2025

Okay could pay better interest for loyal customers

4
Okay could pay better interest for loyal customers Reviewed on: 25th March 2025

Great rates and friendly local service

5
We got a brilliant savings rate and excellent service from our local building society Reviewed on: 25th March 2025

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