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Hanley Economic Building Society: Savings reviews

4.71
Based on 599 reviews, last reviewed 24th Jun 2026
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

We recently bought our first home with Hanley Econom... We recently bought our first home with Hanley Economic Building Society using their mortgage aimed at renters, and we couldn’t be happier with the exp... Read more Reviewed on: 24th June 2026
Kira 's avatar
Kira

Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (599)

Friendly

5
Better interest rates on savings Reviewed on: 13th May 2019

Excellent

5
Nothing really happy with the service Reviewed on: 9th May 2019

Excellent

5
Staff amazing. They know their stuff. Thank you. Reviewed on: 3rd May 2019

Poor service trying to get a better interest rate

2
Wanted an account with a better interest rate than current isa, given little options, little discussions or advice. Given some leaflets. Will close account. I get a better interest rate with a savings account with Sainsbury’s. Reviewed on: 2nd May 2019
Reply from Hanley Economic Building Society Thank you for your feedback. We always aim to provide a first customer class service. If you wish to discuss this matter in more detail then please contact the Society on 01782 255000 or email [email protected]. Kind regards. Response date: 3rd May 2019
The Hanley Economic Building Society Logo
Hanley Economic Building Society

Rachel at Longton is incredibly helpful

5
A massive thank you to Rachel from the Longton branch for her help in getting to the bottom of a missing payment from my savings to HMRC and providing additional info to help with my appeal. We may never have known where the problem lay if not for the staff at HEBS. Also thanks to Katherine at Festival Park for her help in the same matter. A local company doing their best for local folk. Thank you! Reviewed on: 24th April 2019

Brilliant

5
Staff outstanding friendly and proffesional Reviewed on: 12th April 2019
Reply from Hanley Economic Building Society Thank you for your wonderful feedback :) Response date: 12th April 2019
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Hanley Economic Building Society

Excellent building society

5
friendly staff quick service passbooks Reviewed on: 11th April 2019

Super

5
Friendly service, warm welcome, accomodating Reviewed on: 10th April 2019

very good

5
Everything was explained really well and clear Reviewed on: 28th March 2019

Brilliant

5
Nothing always a pleasure to come in. Always feel welcome Reviewed on: 27th March 2019

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