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Hastings Direct: Car insurance reviews

View other Hastings Direct products
3.70
Based on 730 reviews, last reviewed 24th Aug 2026
3600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
19%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
33%

Latest highest rating:

5

Solved my Problem I made a mistake when filled in details online, but when i rang up about it the customer services helped me correct the error and got a better deal Reviewed on: 22nd August 2026
Anthony G's avatar
Anthony G

Latest lowest rating:

1

i was using the data box paired with my phone and ap... i was using the data box paired with my phone and app this device does not record correctly, its just there so they can sell your data on to other ind... Read more Reviewed on: 24th August 2026
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Mr R
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About this product

Hastings Direct provide award-winning car insurance.

You can get a Hastings Direct car insurance quote online and manage your policy via the mobile app. There are three levels of cover, Essentials, Direct and Premier. They're available as an online product which is a lower cost, self-service policy that you manage yourself.

Hastings Direct car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

Review Hastings Direct: Car insurance now

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Hastings Direct Car insurance reviews (730)

Incredible value for money

5
Hastings Direct has offered me competitively priced car insurance that was much, much cheaper than other car insurance providers. The price also includes a range of benefits such as legal protection and windscreen insurance. I will be staying with this company for the foreseeable future. I would recommend Hastings Direct to all younger car drivers. Reviewed on: 26th March 2015
Rachael 's avatar
Rachael

Quick, easy, straightforward

5
Straight forward to deal with. Website is easy to navigate and the company offered the best price saving me over £200 on my policy. Reviewed on: 26th March 2015
Yankeesfan's avatar
Yankeesfan

All been easy, and good value

5
It was easy to sign up a couple of years ago. The first renewal came, and I did a price comparison, and they still came out cheapest. The second renewal they were more expensive, but I gave them a quick call, and they beat the competition. I haven't had to claim yet, apart from a windscreen chip which was handled efficiently so I can't comment on that side. Reviewed on: 26th March 2015
burgesst's avatar
burgesst

dont touch wirh a bardge poll

1
do not isurure with thses people £ 40 to change address because wron post code on the policy and another £ 40 to canncel within the cooling off periiod maybe cheap but you get what you pay for in the end Reviewed on: 26th March 2015
Irv Harp's avatar
Irv Harp

If you are looking for great value ! Hastings Has it All!

4
If you are looking for great value with a friendly voice on the phone then head to Hastings. You don't even pay for the call, all are free. I have found over the last 3 years the price set is the best on the market and the service is second to none. You get what you pay for but with insurance at Hastings they do offer a little more too! Reviewed on: 26th March 2015
Anonymous's avatar
Anonymous

Friendly insurance

5
When renewing my insurance I couldn't fault the staff they were very helpful and searched for different companies not just themselves to try to reduce the quote. The whole process was as simple as they could make it unlike some insurance companies. The phone was answered quickly and they were efficient in the advice they gave and the buying process so I wasn't on the phone for long. The paperwork was sent to me within a matter of days and matched everything they told me. Will consider renewing for another year when my insurance is due. Reviewed on: 26th March 2015
Claire Walker's avatar
Claire Walker

Excellent customer service.

5
Hastings provided me with a very competitive quote, and even when there were problems with the initial form I completed, they were very efficient at getting it sorted for me. Reviewed on: 26th March 2015
Em1975's avatar
Em1975

Seem to be a very honest and reputable company

5
Seem to be a very honest and reputable company, every effort was made to assist me with any specific needs, total price for car insurance was reasonable and totally in keeping with other insurance companies and I will definitely consider them again when other insurance is needed. Overall 8/10 is a good score and well worth it. Reviewed on: 26th March 2015
gillo's avatar
gillo

Excellent service

5
I bought my car insurance, very quickly online, it was so simple to get a quote and make a payment, and instantly I got my car insurance documents through, would highly recommened this company. Reviewed on: 25th March 2015
Zoe M Dennett's avatar
Zoe M Dennett

Has been great.

5
I have been with them since I past my test and got my first car, my dad was wth then years before that, they are loyal to existing customers and offer competitive prices. I've never had to claim and so I can't say what it's like if you do have to. Reviewed on: 25th March 2015
Josie Price's avatar
Josie Price

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