Smart Money People Logo

Hastings Direct: Personal Loans reviews

4.45
Based on 119 reviews, last reviewed 10th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

Quick, great value for money, easy to you great service, quick, easy to use, all required info well displayed. Thank you Reviewed on: 28th September 2024
Wojciech G's avatar
Wojciech G

Latest lowest rating:

2

I had multiple loans but this company its on other l... I had multiple loans but this company its on other level 5 days + for money to come its a joke . People taking loans because they need cash asap most ... Read more Reviewed on: 28th August 2024
Eddy 's avatar
Eddy

About this product

You can apply for a Hastings Direct Personal Loan online with no need to send anything through the post.

If you decide to repay a Hastings Direct Personal Loan in full or in part, you won’t be charged a fee. Loans are available from £1,000 to £25,000, repayable over one to five years.

Hastings Direct Personal Loan reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

Hastings Direct Personal Loans reviews (119)

Review of the Hastings Direct, Personal Loans:

Easy, upfront loan agreement

5
I was pre-approved for this loan on a comparison site. I went through the application process and was offered the full amount and at the APR I was pre-approved for, which hadn't happened with other lenders. I was able to review the offer before accepting it, which again hadn't happened with other lenders and involved ringing them to cancel and return the money. I've logged into the 'My Loan' portal and it all looks very easy to navigate with options to make extra payments outside of the direct debit payments. I would only like to suggest they have a section to change the direct debit, as the account I needed the money in, isn't the one I want to repay the loan from. Reviewed on: 26th September 2024

Easy to use and a quick decision.

5
Easy to use and a quick decision. Good apr too. Reviewed on: 31st January 2024

Quick and simple Efficient

5
Quick and simple. A very efficient service Reviewed on: 21st January 2024

Happy customer

5
The whole application process is quick and simple. Reviewed on: 17th January 2024

They are just using your informstion.

1
They are just using your informstion.they terrible company i have ever seen.do not trust them at all Reviewed on: 14th January 2024

A bit slow on initial process

4
Applied for a loan that was triple lock guaranteed via clear score so assumed it would be instant. Had to chase following day before they closed and they said they wanted to know what the loan was for, once they had this information I was approved immediately but then the money took 3 days to get to my bank. Previous loans from alternative companies have been instant via bacs Reviewed on: 15th November 2023

Very good company

5
When I did the application for a loan they make a decision straight away I’m very impressed with you guys keep up the great work and thank you Reviewed on: 27th October 2023

Thank the Lord for Easy Loan Application's

5
Firstly, I have an excellent credit rating. I was mucked about by both Tesco and Sainsbury's for a low car loan of 2.5k. Then I applied to Hastings. Bingo, 3 minutes later they are sending cash to my bank. Brilliant, thanks! Reviewed on: 27th October 2023

They were very helpful and payment was very fast

5
It was a great experience and recommend them. Reviewed on: 18th October 2023

Quick process and got advertised rate

5
Went through Experian and came through as pre approved loanfilled in few details and was approved immediately with the advertised rate money in bank in 2 days Reviewed on: 15th September 2023

The WORST customer experience journey, ever

1
Don't use them for you P/L - They are the worst company EVER to deal with - 1 week to even look at the app, accept you, sign the docs and the money is on it's way.... only then to request further info, and decline you. From a customer experience point, this is absolutely you could ever ever wish for! Disgraceful!! Reviewed on: 13th September 2023

Do you have a different Hastings Direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Hastings Direct has a range of products available. Check the ratings of each product to find the right one for you. View all products