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Haysto: Specialist Mortgage Broker reviews

4.96
Based on 442 reviews, last reviewed 14th Apr 2025
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Latest highest rating:

5

Haysto changed my life. I came across this by accident on LinkedIn. Haysto truly transformed my life. From start to finish they were supportive, understand but most of all ki... Read more Reviewed on: 14th April 2025
Brookie Cookie's avatar
Brookie Cookie

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
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Emily

About this product

Haysto Specialist Mortgage Broker reviews (442)

Review of the Haysto, Specialist Mortgage Broker:

Haysto have been absolutely brilliant.

5
Haysto have been absolutely brilliant. I had my heart set on one house in particular as I knew it was a bargain and a proper gem in need of a lot of love. I just needed someone to give me a chance. I had previously spoken to 5 brokers before finding Haysto, each time being told that it was near impossible as the case was too specialist. The house currently has no heating system, kitchen or bathroom and they were my last hope before I gave up on my dream first home. From the very beginning Dan the mortgage expert and Paul the broker were incredibly reassuring and enthusiastic to take the case on. I was taken aback by their certainty as this was a first for me, and I asked a lot of questions, but they passed my tests with flying colours. It feels so rare to find people that are so good at their jobs, I count myself truly very lucky that I stumbled upon them on my web search in amongst the sea of companies that couldn't be bothered with me. It turned out I was also a specialist case, with a few missed utility payments from my time renting and living from my overdraft each month (despite having savings). I can't believe it took speaking to so many people before I was told this would look bad to lenders and something I would need to fix before application. Paul was firm but fair and gave very sound advice. A month passed, the bank statement met his standards and with a little magic and probably a lot of phone calls from Paul, I had the application submitted and mortgage accepted the same day from my lender. Paul is possibly one of the most reliable people I have ever met and if all my funds weren't going to be poured into a mortgage and the joys of home owning, I'd pay him all over again. Haysto make one of the most stressful things you can do in life a seamless process with their user friendly customer portal and I'm so grateful that they could give me a chance at my dream of renovating and owning a house at 26 years old. Reviewed on: 6th March 2025

Efficient, professional and good polite customer ser...

5
Efficient, professional and good polite customer service Reviewed on: 1st April 2025

Good quick responses

5
Good quick responses, they have a wide team of people to cater for every need. Reviewed on: 1st April 2025

Absolutely fantastic service from start to finish.

5
Absolutely fantastic service from start to finish. Reviewed on: 1st April 2025

Fantastic mortgage advisor and helpful advice.

5
Fantastic mortgage advisor and helpful advice. Quick and easy to get a mortgage from them Reviewed on: 31st March 2025

Very good!

5
Very good! No complaints from start to finish! Reviewed on: 31st March 2025

Excellent Service

5
From the first phone call, put at ease and all staff professional ensuring I fully understood what I was entering in. Caring and understanding and nothing was too much trouble. Attentive and always followed through with what they promised. Reviewed on: 31st March 2025

The only broker who wanted to help!!

5
Was looking at a remortgage with swapping names on the mortgage. Was told it couldn't be done, and that I would have to lose my house by other brokers. Found haysto online and decided to give them a try after seeing many positive reviews. And now I see why, from the start they had nothing but a can do attitude and made the impossible, possible. They made the whole process simple and easy to understand and kept me informed every step of the way. I'm so glad I decided to choose haysto as they have now saved my home. I would definitely recommend them to anyone who is looking for any sort of mortgage needs. Thank you haysto! Reviewed on: 31st March 2025

Tom has been excellent for us!

5
Tom has been excellent for us, he is always on the ball and managed to solve any issues quickly if they arise. Our circumstances were difficult but he managed to find us a lender that was within our financial expectations. Glad we found Haysto as we were struggling and didn’t think we’d be able to get ourselves a mortgage. Reviewed on: 31st March 2025

Haysto have been brilliant!

5
Haysto have been brilliant from start to finish, especially Tia and Phil. Both of them were always on hand to reply to messages/calls the same day. They kept me well updated with everything and made sure to explain and help me understand everything I was agreeing to and signing before I did it. Would 100% recommend. Reviewed on: 31st March 2025

The team who were assigned to me where great, Ermira...

5
The team who were assigned to me where great, Ermira gave me constant support from the beginning through the mortgage process when Charley was assigned as my case manager, when faced with a worrying time it was good to have someone on hand to help support and give me peace of mind I cant thank them enough for helping achieve my mortgage. The portal is easy to use and keeps you up to date on where you are at in the process, you can book update calls with your case manager and talk to your mortgage advisor ( who was a like a guardian angel i must say) Reviewed on: 31st March 2025