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Haysto: Specialist Mortgage Broker reviews

Name: Specialist Mortgage Broker
Rating: 4.96 (449 reviews)

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4.96

Based on 449 reviews, last reviewed 23rd Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

excellent from start to finish, all staff that helpe... excellent from start to finish, all staff that helped me were aware of extenuating circumstances that I found myself under and they were very supporti... Read more Reviewed on: 23rd October 2025

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025

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About this product

Haysto Specialist Mortgage Broker reviews (449)

Review of the Haysto, Specialist Mortgage Broker:

Stunned and gobsmacked!

I honestly can't rate Haysto highly enough. I am still in shock that they have found us a mortgage with a high street bank! We came to Haysto as while my husband has an excellent credit rating, mine has been teetering between poor and the low end of fair forever. We are both first time buyers, at the ripe old age of 45! For background, I was on a DMP and as a result accrued some defaults, all of which were settled in 2020, but still remain visible on my credit file. My current credit utilisation is pretty high too. So, we randomly looked for 'poor credit mortgages' online and here we are. Reece gave us the warmest welcome as our first point of contact and I instantly knew that we were in safe hands. After the initial call, we were allocated to our mortgage broker Sam, who explained the process. Sam got us an AIP fairly quickly from Nationwide, who was the fourth hight street lender that he went to for us (the first three rejected, based on my credit information). The portal has been an absolute godsend too as we have been able to upload and view documents in an instant. Long story short, today we received a mortgage offer from Nationwide for the exact terms of the AIP. Long story short, we saw a house on Friday, put an offer in the same day, offer accepted the following Tuesday and mortgage offer received today, the following Friday. Offer is literally three days from application. Everyone that we have dealt with has played an incredible role in making what we thought was the impossible, possible! Shout outs to Reece, Sam, Tabbi & Charley. Our experience has been flawless. Yes, there are free brokers out there, but the fee is worth its weight in gold. Worth it for the work the team put in. Worth it for the confidence and reassurance the teams provide and worth it for the expert skills and knowledge. Honestly, I need to lie down, my adrenaline is out of control. Thank you Haysto. You really have changed our lives. No more rent after 20+ years in the game. Reviewed on: 28th March 2025

When we thought all was lost, we went to Haysto.

When we thought all was lost, we went to Haysto. After a bit of back and forth (on the lenders side) we secured a mortgage for our dream home, at a rate we didn’t think was possible. Thank you to Jordan, Paul, Charley, Anna, Shannon and the team. Reviewed on: 27th March 2025

Excellent from start to finish.

Excellent from start to finish. If you have anything unusual that high street lenders don't like eg self employment Haysto can help you. They talk to lenders not computers and get you the best deal for your circumstances Reviewed on: 26th March 2025

Great communication and from initial contact to mort...

Great communication and from initial contact to mortgage offer was around 2 weeks. Excellent service! Reviewed on: 26th March 2025

5* great service

Really excellent from start to finish, made us feel completely at ease any questions we had and kept us in the loop the whole way through. Reviewed on: 26th March 2025

Great Top team of people...

Great experience from start to finish always on hand to help you out also a great team of people to have on your side, I will definitely recommend these two table with my future mortgages. This made the process simple and easy to understand. Thank you. Reviewed on: 25th March 2025

I had very iffy credit and they found me an appropri...

I had very iffy credit and they found me an appropriate offer. Reviewed on: 25th March 2025

Whispers of Wisdom: Thank you Haysto

. I recently had the pleasure of working with an exceptional mortgage advisor, and I cannot recommend their services highly enough. From the very first meeting, I was impressed by their professionalism, deep knowledge of the mortgage market, and genuine commitment to helping me find the best deal tailored to my needs. Throughout the process, they demonstrated an impressive ability to explain complex terms and conditions in a way that was easy to understand, which greatly helped. Their responsiveness was unmatched; no question was too small, and they always made time to provide thorough and thoughtful answers. What stood out the most was their dedication to ensuring I was comfortable and confident with every decision. They explored a wide range of options, and their industry insights proved invaluable in securing a competitive rate. Thanks to their expertise, the entire experience was smooth and stress-free. In summary, if you're in search of a mortgage advisor who is not only knowledgeable but also genuinely cares about your financial well-being, look no further. Thank you Reviewed on: 25th March 2025

Amazing company

Haysto have been nothing but excellent with dealing with our mortgage application, from finding them through check my file and from the first phonecall everyone has been absolutely brilliant, the portal is super easy to view and manage and each step is very easy to understand. I need to give a huge thanks to Daniel and Charley who have been amazing and patient with my many questions from application stage, trust this process and all good will come in the end! Thank you all so much we are just delighted to get ready to move to our forever home. Reviewed on: 21st March 2025

After having problems with my broker messing my mort...

After having problems with my broker messing my mortgage application up and leaving me close to loosing the house i had a offer on, i came across Haysto which Jamie did a fantastic job of securing a mortgage offer in less than a week. They was very efficient and i felt at ease with how they ensured everything was covered before putting in the application resulting in a successful outcome. Massive thank you. Reviewed on: 21st March 2025

Friendly, professional and kept informed

Friendly, professional and kept informed Reviewed on: 20th March 2025

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