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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 2,000 reviews, last reviewed 25th Apr 2026
495% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026
Gary P's avatar
Gary P

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Great customer service

5
The Lutterworth branch staff are both friendly, knowledgeable and efficient. Reviewed on: 29th March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 30th March 2023
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Hinckley & Rugby Building Society

so helpful and freindly staff

5
it was so easy ,went in told them what i wanted,got the forms ,filled them in,went back and account was opened Reviewed on: 29th March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 30th March 2023
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Hinckley & Rugby Building Society

Regular savings

5
Great personal service with a caring touch every step of the way. Reviewed on: 29th March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 30th March 2023
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Hinckley & Rugby Building Society

Good Account, Helpful Staff

5
I have recently opened an account by post. I sent an online query as part of it and the staff called me back by telephone as requested and were very polite and informative. Once opened, I was called to advise my account details so that I could deposit the money by transfer. The staff member (Joanna, maybe?) was again friendly, polite and listened carefully. Well done all the staff I have spoken to. Reviewed on: 28th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 29th March 2023
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Hinckley & Rugby Building Society

helpful and friendly customer care

5
I had a very helpful and personable advisor call me to set up my savings account - it was really good quality customer service the like of which you don't often receive. Reviewed on: 28th March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 29th March 2023
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Hinckley & Rugby Building Society

So fast, helpful and friendly!

5
All the staff members I spoke to were ever so helpful and friendly, called back when they said they would, made absolutely sure I understood everything and when I made a stupid mistake on the form they were able to correct it for me with good humour and no time delay so I was really impressed! Reviewed on: 28th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 29th March 2023
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Hinckley & Rugby Building Society

New account

5
Very helpful,knowledgeable and friendly Reviewed on: 28th March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th March 2023
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Hinckley & Rugby Building Society

Great service

5
Great service, they asked and gave me everything I needed. Reviewed on: 27th March 2023
Sam 's avatar
Sam
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th March 2023
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Hinckley & Rugby Building Society

Lovely service.

5
My husband opened the savings accounts for both our great grandkids. Said everyone was really helpful. Reviewed on: 27th March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th March 2023
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Hinckley & Rugby Building Society

Great service

5
Nuneaton branch staff were very friendly, helpful & efficient. Reviewed on: 26th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 27th March 2023
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Hinckley & Rugby Building Society

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