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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1322 reviews)

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4.81

Based on 1,322 reviews, last reviewed 9th Jan 2025

30% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

5 star service so far. Extremely quick and simple process to set up an account. Communication excellent and staff friendly. 5 star service so far. Reviewed on: 9th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1322)

Just how a financial institution should be

Great communications, friendly personal experience, structured and precise information. Reminds me how Building Societies used to be, keep it up. Reviewed on: 15th December 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th December 2020

New Customer

I needed advice on setting up a postal savings account. I spoke on the telephone and found the assistant clear, helpful and reassuring. So far all has gone to plan with an acknowledgment e mail. Reviewed on: 15th December 2020

Highly satisfied in the professional manner which my account was opened

From my initial contact I have continually been updated by 'H&R Customer Services' at every stage of opening my account. Reviewed on: 11th December 2020

The counter service was excellent, but it was the Office Manager who served me

This was my first visit to a branch text book service, good interchange, he asked me had I received recent letter about notice and he briefly and simply explained it. I asked him why I had not received a statement (even an annual one) in 2years) That is why he is the Office Manager! Reviewed on: 10th December 2020

Satisfied new client

I liked H & R's efficient and personal response. I haven't had a chance to use their savings account yet - but I am greatly encouraged by my 'account-opening' experience. Reviewed on: 10th December 2020

Two Year Bond

Relatively competitive interest rate, very well dealt with by helpful Branch staff at Rugby. Very efficient. Reviewed on: 10th December 2020

EFFICIENT FRIENDLY SERVICE

GOOD PROMPT SERVICE AND FRIENDLY ATMOSPHERE Reviewed on: 10th December 2020

Good service

Always there at the end of the phone..that is so refreshing Reviewed on: 10th December 2020

Good experience

1st time I have opened a savings account with Hinckley & Rugby BS , very impressed with service and speed of getting the account open. Will definitely look to use more often in the future. Reviewed on: 9th December 2020

Great in branch service

As a new customer I have just opened an account with the Hinckley and Rugby Building Society. I completed the form and had one question but the given phone number was just a recorded message telling me to use the 'contact us' facility on the website. I did this and 48 hours later have had no response. Fortunately I have a branch near to where I live and went in to ask. The lovely staff answered my question immediately and opened my account there and then so I didnt have to post the application. I look forward to dealing with them again in the future. Reviewed on: 9th December 2020

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