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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

495% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Account change

The process was very smooth and the advisor was very helpful, explaining all the consequences of our actions in clear and precise manner. We maintain our account with you as we have a local branch in the High street. We would recommend you to others if asked. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Great Service

HRBS were very quick and efficient dealing with my account application. As a new customer first impressions make an impact and I was impressed with the speed and efficiency. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Savings

Excellent friendly advice received which helped in choosing appropriate savings accounts in my specific circumstances. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Great service

Your branch at South Wigston was very welcoming, clean and well maintained. The service was first class. Straight forward without having to go online, download an app and jump through hoops, like many banks and building societies seem to be heading. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Excellence

Without exception, the customer service of the building society is second to none. Staff are efficient and polite and access to them by phone is never delayed - straight through. If they commit to phone you back, they always do. No complaints whatsoever Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

New Savings Account

Excellent service - I had called the previous week and even though the product was being withdrawn they sorted me an appointment to call into the Nuneaton Branch to open. Was met by s lovely lady here who had everything prepared so I was only there for 15 mins. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Excellent service.

An excellent service was received from the branch, especially from Rebecca, who was very patient with me due to my teething problems. Would not hessitate to recommend. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Friendly service.

Polite, friendly and professional service. Answered all questions, no matter how small in an easy, understandable manner. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Good service

No problems. Online application would have saved having to print and post paper forms Reviewed on: 12th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Frustrating Application Process

It was a bit of a chore trying to get all the identity documents sent by post in the correct format which took a couple of goes - it would be much easier to upload via a secure link like other organizations but full marks to the staff (Marie) for perseverance and for allowing me to keep going with the application process to open the account even though it was no longer available Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

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Hinckley & Rugby Building Society: Savings reviews

495% increase in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2000)

Account change

Great Service

Savings

Great service

Excellence

New Savings Account

Excellent service.

Friendly service.

Good service

Frustrating Application Process

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

Join Smart Money People

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