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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 2,000 reviews, last reviewed 25th Apr 2026
474% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026
Gary P's avatar
Gary P

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Good customer service

3
Good customer service. Very helpful service Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Antiquated

3
Account was promptly opened and staff polite but setting up the account is antiquated, need to be able to open an account on line not fill in a form and post it off and include a Cheque. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Personal Service

5
So good to deal with real people rather than an automated telephone system or computer screen. Pleasant friendly service. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Very Good Building Society, Customer Service and Advice.

5
Very Good First Class Building Society, always happy and very helpful, good advice and customer care. Highly Recommended. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Savings update.

5
I went to my local branch for a savings update - was advised by a new employee, who although young and training, was knowledgeable and efficient. Some of my account changes had to be carried out by a more senior member of staff but she used this opportunity to show the younger member of staff what to do.. I was impressed with both his and her approach to my savings issues.: Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Straightforward and friendly

4
One small query was dealt with simply and quickly. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

True To Their Word

4
Call answered swiftly and confidently. Kept informed and up to date on Passbook's arrival just as they'd told me. Very on the ball. Very pleased with their polite, prompt service. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

New account

5
It was so easy to open my new account at my local branch where they explained all the relevant details & different accounts Reviewed on: 6th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th February 2023
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Hinckley & Rugby Building Society

Really kind and helpful staff

5
Both ladies I spoke to went out of there way to help me and to make sire I understood how to run the account I am really happy. Reviewed on: 6th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th February 2023
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Hinckley & Rugby Building Society

Savings value

3
Shopping around for best interest possible would like to do more on line. Reviewed on: 6th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th February 2023
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Hinckley & Rugby Building Society

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