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Hinckley & Rugby Building Society: Savings reviews

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4.81
Based on 1,322 reviews, last reviewed 9th Jan 2025
30% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

5 star service so far. Extremely quick and simple process to set up an account. Communication excellent and staff friendly. 5 star service so far. Reviewed on: 9th January 2025
Killamarsh Parish Clerk's avatar
Killamarsh Parish Clerk

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024
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Amila S
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1322)

Very efficient and friendly service.

5
Arrived quite close to closing, two children’s accounts opened quickly with good advice. My only comment would be that closing at 1.30pm every day isn’t very customer friendly, opening and closing later just one day would be more accommodating. Reviewed on: 26th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th November 2020
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Hinckley & Rugby Building Society

Good Service

4
Due to a change in the conditions of my savings account I decided I needed to move to an account with conditions that suited me better. Changing my account was handled in an efficient and friendly manner via my local branch. Reviewed on: 26th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th November 2020
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Hinckley & Rugby Building Society

Got there!

4
Couldn’t apply online! Filled the forms in on the computer, printed them and sent them off with a cheque drawn on my bank account. Says on website that if you do this then there’s no need for additional ID. Got a phone call from a very pleasant lady saying unfortunately that they do require extra ID!!!! Difficult to meet their requirements as virtually everything is in my husbands name! Phoned again and again a very helpful, pleasant lady advised me that my water bill would be fine even though it was dated more than 3 months prior. Very efficient service from then on by the Lutterworth branch! Reviewed on: 26th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th November 2020
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Hinckley & Rugby Building Society

Very knowledgeable and prompt with their service

5
Initial enquiry with request for application forms received very promptly and just received confirmation with the return of my personal ID documents. Good to be kept in the picture. Reviewed on: 25th November 2020
H&R Member Feedback's avatar
H&R Member Feedback

Opening an account

5
Easy to open, friendly service and competitive rate of interest Reviewed on: 24th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th November 2020
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Hinckley & Rugby Building Society

Friendly and given good information

5
A place where as a customer you feel valued Reviewed on: 23rd November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

Hunting for savings accounts

4
Easy to open account Reasonable interest rate Reviewed on: 23rd November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

An excellent service provider

5
The team at Hinckley & Rugby Building Society provided an excellent service. The set-up of the account was straight forward and methodical. The team were very courteous and helpful. All my questions were answered with confidence. I wholeheartedly recommend this team and product. Reviewed on: 20th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Excellent service

5
Efficient and friendly service over the phone. Reviewed on: 20th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Friendly & local

5
The lady who attended to me was most helpful and pleasant. Terms were also most competitive. Reviewed on: 19th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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