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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 2,000 reviews, last reviewed 25th Apr 2026
474% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026
Gary P's avatar
Gary P

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Very friendly and efficient

5
The staff at Hinckley and Rugby were very helpful it’s very refreshing to receive friendly personal service. Reviewed on: 27th January 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023
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Hinckley & Rugby Building Society

Excellent customer service

5
I went to the Rugby branch to open a new account, having already downloaded the application form. The transaction was dealt with quickly by a very pleasant lady, who I think was called Jeanette. I had previously made a phone enquiry and that was also dealt with pleasantly and helpfully. Reviewed on: 27th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th January 2023
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Hinckley & Rugby Building Society

Quick and easy

5
It was quick and easy. The negatives were explained to us which enabled us to make the decision and transfer our money into a higher rate account. Reviewed on: 26th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023
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Hinckley & Rugby Building Society

Excellent service.

5
I was very impressed with Hinckley and Rugby they were extremely efficient and helpful and my account was opened quickly . The rates are good on the 120 day notice account and I would certainly recommend them. Reviewed on: 26th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023
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Hinckley & Rugby Building Society

Opening a Savings account

5
Tracey at Broughton Astley was extremely helpful. Reviewed on: 26th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023
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Hinckley & Rugby Building Society

easy process

5
helpful staff.jeanette was exceptional. Reviewed on: 26th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th January 2023
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Hinckley & Rugby Building Society

Right selection of savings products for my needs

5
Really swift service, and clear progress updates setting up accounts as a new customer Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Excellent communication from staff.

5
From my initial enquiry through to account opening, I was kept up-to-date. Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Excellent

5
Excellent , very efficient, clear explanation, well done ! Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

Great customer service

5
Unlike so many other companies these day, the phone was picked up promptly and I was straight through to a customer service representative. Reviewed on: 25th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023
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Hinckley & Rugby Building Society

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