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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2114 reviews)

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Excellent service

Quick, efficient feed back over the phone. Reviewed on: 1st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2023

Very good service

Prompt, polite and friendly communications with clear and concise explanations. Reviewed on: 1st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2023

Friendly and efficient

Easy to apply. No fuss. Good service thank you Reviewed on: 28th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st March 2023

Market leading account

Regular savings account is great option for savers. High interest rates, two year term and flexible payment options make it a very attractive account. Customer care is prompt and thorough. Reviewed on: 28th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st March 2023

Excellent service

Very helpful sort everything that I needed Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

service fine but...

disappointed I'd need to forward my passbook to withdraw -- a second phone call should be enough, seeing as one was enough to arrange it in the first place. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Excellent product

Excellent regular savings product with good and quick customer service. Only downside is that a little "clunky", i.e. too much had to be done with hard copy both ways. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Good product; fair rate of interest; easy to understand

Straightforward to complete the Application Form. However, it would have been easier still had there been a web-based facility. Service swift and courteous Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Banking as it should be.

Having been into another bank that day wanting to move my money to an account that would earn me more interest I was told I would have to book an appointment. The first available appointment was 14/04 so going in to Hinckley and Rugby Building Society and being able to sort my accounts out there and then was a breath of fresh air. The counter staff were polite and helpful and made the process easy. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Prompt efficient and very helpful

Looking to invest on a monthly basis. I looked online and found your 30 Day Notice Regular Saver, printed off the application form and posted with my initial deposit. I received a follow up phone call to say my account had been opened and that a welcome letter was in the post. It was explained that the passbook would follow. I was also told I could set up a standing order and that my welcome letter would outline everything. My welcome letter has been received and I have now set up my standing order. Thank you the service I have received has been excellent. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

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Hinckley & Rugby Building Society: Savings reviews

71% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2114)

Excellent service

Very good service

Friendly and efficient

Market leading account

Excellent service

service fine but...

Excellent product

Good product; fair rate of interest; easy to understand

Banking as it should be.

Prompt efficient and very helpful

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

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