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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1322 reviews)

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4.81

Based on 1,322 reviews, last reviewed 9th Jan 2025

38% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

5 star service so far. Extremely quick and simple process to set up an account. Communication excellent and staff friendly. 5 star service so far. Reviewed on: 9th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1322)

excellent service, as always

All experience by post. Advised that bond is maturing, everything done promptly. Reviewed on: 17th September 2020

Locally Advantageous

Offered the right type of saving accounts for grandchildren, with preferential rates of interest, and with friendly, helpful service to make the processing straightforward. Reviewed on: 12th September 2020

Do not have online banking in 2020 - unbelievable

Poor service - will not accept your ID electronically including bank statements, passport and/or driving licence - how is this possible - I now have to send these as hard copies in the post with a danger of losing them - can you not move in to the 21st century - This is a waste of my time and yours unbelievable Reviewed on: 7th September 2020

Nice but old fashioned

Wanted to change my 120 day notice account to instant access Took along time and was admin heavy Done the same thing with national Building society took 10 mins in branch Having said that the staff were very pleasant Reviewed on: 4th September 2020

Exceptional customer care

All my dealings with the staff at Nuneaton have been first class. They are without exception friendly, very efficient and caring particularly Carol who always goes the extra mile to help you. Many thanks. Top BS in my view. Reviewed on: 1st September 2020

Excellent service

Good old fashioned service. Very efficient and treated with utmost respect Reviewed on: 28th August 2020

New savings account

Telephone customer service was excellent and follow up service. Assistants are very friendly and go the extra mile to assist their customers. Reviewed on: 18th August 2020

Good Old-fashioned Bank Account..!

Such a relief to find a savings a/c that l can conduct by post or telephone - also to have real people phone me up to keep me up to date with its progress .. they were most friendly & helpful as well. Back to the good old days - excellent.. Reviewed on: 14th August 2020

Savings bond reinvestment

Process was paper driven when I would have expected an online option. Very disappointing was the method of payment for the final interest on my maturing bond. My choice was a cheque or a £25 charge for a bank transfer. Reviewed on: 14th August 2020

Fixed rate bond

All staff very helpful during opening of this account Reviewed on: 12th August 2020

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