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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1557 reviews)

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4.84

Based on 1,557 reviews, last reviewed 29th Dec 2025

209% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Savings Account Change I wanted to change from one savings account to another. This was dealt with very efficiently in branch, the gentleman assistant was very helpful and ... Read more Reviewed on: 29th December 2025

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1557)

friendly, efficient, helpfiul.

opened two savings bonds, My wife and I have used H&R for many years, always happy with the service. Glad to see it is still a building society. Reviewed on: 5th August 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 6th August 2021

visit to branch

pleasant, helpful, member of staff very good customer service Reviewed on: 3rd August 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 4th August 2021

Unable to contact via. telephone.

It's very unhelpful not to be able to speak to an actual person by telephone. The 0800 number given either directs to the website contact page to an 07516 number which is not active. Reviewed on: 31st July 2021

Lovely staff

Great staff always very helpful and freindly Reviewed on: 29th July 2021

Our local society

We are lucky enough to have a branch of Hinckley & Rugby Building Society in our village and it is much appreciated. Staf are friendly and helpful. Very much a local service serving our community. Thank you. Reviewed on: 27th July 2021

Repeat customer

I had such helpful, personal service when I opened my first investment account I've just opened another. Reviewed on: 20th July 2021

I find the H&R BS to be a friendly and helpful local building society

I found the experience involved in setting up my new savings account straightforward. I had one query and this was dealt with in a timely and efficient manner. Reviewed on: 13th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We’re pleased to hear you had a positive experience with us and look forward to assisting you again. Response date: 14th July 2021

The HRBS is small enough to care

I experienced a much more personal level of attention than with the larger building societies. In particular I was so grateful for the help given over proving my identity, given my blindness (therefore no digital presence), which has been a major stumbling block with another building society. The HRBS has all the good attributes of old-fashioned customer care. Reviewed on: 10th July 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our team members pride themselves on delivering an efficient and helpful experience to customers and will be delighted to know you were happy with the service you received. Response date: 14th July 2021

Great service

Fantastic customer service, I felt very well informed about what savings account to set up. Very knowledgeable would definitely recommend. Reviewed on: 6th July 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 7th July 2021

Easy to deal with

Always answer the phone promptly and deal with a customer in a polite and professional way. Reviewed on: 29th June 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 30th June 2021

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