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Hinckley & Rugby Building Society: Savings reviews

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

474% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

2%

0%

1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (2000)

Customer Services

5

A bunch of very friendly characters, very polite and quick responses. Reviewed on: 3rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

Very good

4

Very good ,staff very friendly and helpful Reviewed on: 3rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

First class customer care

5

Completed a postal application and received a telephone call next day to advise that application had been received and account would be opened same day . Offer to explain any queries prior to completion. An old fashioned approach in this day when people are happy to take your money and leave you hanging on the end of the telephone for long periods of time . Definitely first class service. Reviewed on: 3rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

Query on new savings product

5

Telephone call answered quickly and query resolved.in helpful and knowledgeable manner Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

Extremely Helpful

5

Very helpful, polite and informative staff. Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

Outstanding service

5

Very helpful and very friendly. Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

Fabulous

5

A real breath of fresh air. The phone was answered before I had time to settle down for the music!!! I'd made a error with my application and was promised a call back when my application arrived Pleasantly suprised when the following day that it was the same lady i had spoken to who rang me back and all was fine. I know its all relative to sizes of company but that was the service people remember and crave for. Thankyou for my welcome it was like 'Going back to the Future' lol Adrian Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

Clunky and old-fashioned

3

We identified a best-buy savings product online and decided to apply. It was disappointing to have to use out-dated methods (telephone calls, documents through the post, cheques) for opening the account. Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

Efficient and professional

5

It was very easy to open my account. New customer opening via postal application. Received everything promptly followed by a courtesy call. Excellent communication and follow-up. Thank you. Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

good rates

5

Good rates and a flexible monthly deposit. Pity it's not available on line. Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

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