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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,114 reviews, last reviewed 27th Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026
Jessie M's avatar
Jessie M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
Visit provider site Read all reviews Write a review

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

New customer with Great first impressions

5
This is my first account with H&R BS and so far I can only say positive things about them. My postal application was received by them and they took the time to actually call me to confirm receipt and check that I understood the terms and conditions of the account. This is great customer service and lovely to know that they really care. Really looking forward to saving with them for years to come. Thankyou! Reviewed on: 15th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023
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Hinckley & Rugby Building Society

Great customer service

5
Had a call from the Hinckley & Rugby today about my recent savings account application. The lady was very friendly and just rang to see that I am happy to go ahead with the account opening and that I am happy with the terms and condition of the account. A courtesy call such as this one is a rare thing these days and much appreciated. Thank you. Reviewed on: 15th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023
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Hinckley & Rugby Building Society

Opening an account

5
Very helpful nothing to much everything explained very well prompt service what more could one ask for Reviewed on: 15th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023
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Hinckley & Rugby Building Society

Great service

5
Excellent savings account and rate, just what I wanted Reviewed on: 15th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023
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Hinckley & Rugby Building Society

Quick

5
Easier than pressing buttons on a computer and a human voice. Well done H&R Reviewed on: 15th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023
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Hinckley & Rugby Building Society

Friendly, helpful and efficient

4
Helpful update received on progress with opening the account. Answered efficiently a question presented. Reviewed on: 14th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023
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Hinckley & Rugby Building Society

I'm impressed with your efficiency.

5
I'm very happy with the service I have received so far. Reviewed on: 14th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023
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Hinckley & Rugby Building Society

Excellent service

5
Refreshing to deal with friendly, efficient people. Reviewed on: 14th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023
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Hinckley & Rugby Building Society

Very favourable first impressions

4
The initial response to my Savings Account Enquiry was prompt. The literature received was clearly laid out, not over burdened with 'in-house'jargon, included what I considered to be useful and relevant product information and all presented in a very user friendly format. Subsequent to opening my account, in order to clarify a query, I received an email followed by two very polite voicemail messages (from Michele) as I was unable to respond immediately. On calling the branch, I spoke to the manager (Tracey) who instantly knew the reason for my call and dealt with the enquiry efficiently and in a very friendly manner. I was very satisfied by the service provided. Reviewed on: 12th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 13th March 2023
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Hinckley & Rugby Building Society

Excellent and Personal

5
Excellent Service - Very Personal and helpful - someone answered the phone, able to help and did very efficiently and effectively Reviewed on: 11th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 13th March 2023
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Hinckley & Rugby Building Society

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