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Hinckley & Rugby Building Society: Savings reviews

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4.81
Based on 1,395 reviews, last reviewed 15th May 2025
228% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Hinckley & Rugby have been very helpful. Hinckley & Rugby have been very helpful. Applied for a savings account, the account closed to new customers on the day I sent the cheque, and Hinckley... Read more Reviewed on: 7th May 2025
Judith K's avatar
Judith K

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1395)

Good local service

4
A local bank although not internet based it is fast and efficient. I'm usually looking out for good interest rates and I feel that recently H&R has come up to speed. Reviewed on: 19th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

service good

4
service good, helpfull, polite, quick Reviewed on: 19th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

First time with this building Society

3
I was looking for a new savings product and found Hinckley & Rugby had a very good fixed rate bond, unfortunatly by the time my application got to them the bond had been closed. A very polite lady rang me and explained that another one was available although not at such a good rate, I decided to continue with the application as the rate quoted was the same as the best I had been able to find with other societies. The lady also requested some other form of personal identification. I sent that information the same day, and was surprised to receive a telephone call the next day to tell me the new bond had been set up for me. I have never received a response so promptly from any of the other Building Societies I have dealt with. As this the first time I have dealt with this society I can't give them a higher rating but if the service continues to be as good I will have to upgrade them. Reviewed on: 16th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 18th January 2021
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Hinckley & Rugby Building Society

Maturing savings account re invested in new savings account

5
A letter arrived informing me of the maturity and telling me all the options I had. I decided to reinvest for a further two years and returned the application form. As promised the new passbook was sent to me as soon as the new account had been opened. Very efficient! Thank you for your prompt service. Reviewed on: 14th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 15th January 2021
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Hinckley & Rugby Building Society

Efficient service and pleasant staff

4
I have taken out a 2 year bond. The application form was fairly easy to understand and the Society provided a SAE for return. Within a day or two I received a home telephone call from a very pleasant Society lady seeking to ensure that I knew the terms and conditions of the Bond and what would happen next. Now all you need to do is get your interest rates back up to a sensible level even though you are reasonably competitive. Reviewed on: 13th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 14th January 2021
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Hinckley & Rugby Building Society

QUICK AND PAINLESS

5
THE PROCESS WAS QUICK AND PAINLESS, EFFICIENT AND PLEASANT STAFF Reviewed on: 13th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 14th January 2021
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Hinckley & Rugby Building Society

Savings

5
Very helpful personnel and feel secure was building society. Reviewed on: 12th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th January 2021
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Hinckley & Rugby Building Society

Helpful

3
Very friendly and helpful in the branch. Reviewed on: 12th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th January 2021
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Hinckley & Rugby Building Society

Good customer service & ok interest rates

4
Recently reviewed my savings and decided to invest in a new product with an ok rate of interest. I had to change my address and close other accounts which too time AND the lady who served me was excellent being patient, explained what i needed to sign allowing me to achieve what i needed to. Reviewed on: 12th January 2021
H&R Member Feedback's avatar
H&R Member Feedback

excellent service.

5
Carol at the Nuneaton branch was excellent,carried out the opening of the account in a very efficient manner.Our passbook arrived in the post the very next day. Carol also found a very old account and is now closing it for me. Reviewed on: 9th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021
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Hinckley & Rugby Building Society

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