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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1559 reviews)

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4.84

Based on 1,559 reviews, last reviewed 29th Dec 2025

215% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Had a problem with returning cheque error on payee. Had a problem with returning cheque error on payee. Reviewed on: 29th December 2025

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1559)

Excellent service

Laura couldn't have been more helpful. We were definitely a test for her but we got there in the end. Amazing service Reviewed on: 26th August 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 27th August 2021

Quick and easy

Different products were offered and explained to me, all done at the counter no fuss and friendly Reviewed on: 24th August 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 25th August 2021

Always been satisfied

A very pleasant young lady served me at the coalville branch very helpful Reviewed on: 22nd August 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 23rd August 2021

Extremely helpful,quick and easy

Staff explained terms and conditions which made it all easy to understand. Reviewed on: 21st August 2021

Great

From start to finish well explained through the whole steps well done!!!!!!!! Puts you at great ease when banking. Reviewed on: 21st August 2021

new account

Very prompt and efficient service, thank you. Reviewed on: 18th August 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 19th August 2021

Very Friendly Staff

Gary Astill was a very experienced and knowledgeable person that we dealt with. Nothing was too much trouble, very helpful and clear advice was given. Reviewed on: 12th August 2021

Very impressed

I was dealt with politely and efficiently - very pleased Reviewed on: 11th August 2021

Amazing Service

The whole team at Lutterworth Branch are knowledgeable, friendly and very customer focused. Reviewed on: 10th August 2021

Amazing Team Lutterworth Branch

Everyone at the Lutterworth Branch are very knowledgeable, friendly and always happy to help. The whole Team are an asset to the Building Society. Always receive excellent service on my visits. Reviewed on: 10th August 2021

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